Remote Gaming Community Moderator (English & French)

Arise Virtual Solutions; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading virtual support platform is looking for a Remote Community Moderator to provide email and chat support for customers in the gaming industry. The ideal candidate should be fluent in English and French, have excellent communication skills, and possess a passion for gaming. Duties include moderating community channels and addressing customer inquiries quickly. This is a great opportunity for gamers who want to turn their passion into a rewarding business opportunity.

Benefits

Flexible working hours

Work from home opportunity

No degree required

Qualifications

• Fluent in English and French, able to communicate effectively in both languages.
• Ability to engage with players and understand gaming issues.
• Self-motivated and capable of handling difficult situations.

Responsibilities

• Provide email and chat support for a major gaming client.
• Moderate community channels and ensure adherence to guidelines.
• Respond promptly to customer inquiries and provide excellent service.

Skills

Proficiency in English

Proficiency in French

Problem-solving skills

Patience

Empathy

Strong communication skills

Time management

Tools

Experience with Discord

Experience with social media platforms

Job description

A leading virtual support platform is looking for a Remote Community Moderator to provide email and chat support for customers in the gaming industry. The ideal candidate should be fluent in English and French, have excellent communication skills, and possess a passion for gaming. Duties include moderating community channels and addressing customer inquiries quickly. This is a great opportunity for gamers who want to turn their passion into a rewarding business opportunity.