Remote Gaming Community Moderator (English & French)

Arise Virtual Solutions; Remote; GBP 20,000 - 30,000; Full time

Job summary

A leading virtual customer support platform is seeking a Remote Community Moderator to provide email and chat support for a major gaming client. Candidates should be fluent in English and French, have a passion for gaming, and possess excellent communication skills. The role involves engaging with players, monitoring community channels, and ensuring a positive customer experience. No degree is required, and this is a great opportunity for anyone ready to invest in themselves and work hard on their own terms.

Qualifications

• Fluency in reading, writing, and speaking English and French is essential.
• Strong communication skills are necessary.
• Ability to engage with players and solve their issues.

Responsibilities

• Provide email and chat support for community inquiries.
• Monitor community channels and apply moderation guidelines.
• Engage with players and maintain a positive customer experience.

Skills

Proficiency in English

Proficiency in French

Patience

Empathy

Outstanding problem-solving skills

Tools

Discord

Facebook

YouTube

TikTok

Twitter

Job description

A leading virtual customer support platform is seeking a Remote Community Moderator to provide email and chat support for a major gaming client. Candidates should be fluent in English and French, have a passion for gaming, and possess excellent communication skills. The role involves engaging with players, monitoring community channels, and ensuring a positive customer experience. No degree is required, and this is a great opportunity for anyone ready to invest in themselves and work hard on their own terms.