Remote Fintech Product Support & Training Specialist

Robert Walters; Remote; GBP 40,000 - 45,000; Full time

Job summary

A global fintech business in Manchester is looking for a Product Support Specialist to assist end-users with application support and training. This role involves promoting user adoption of financial planning tools, developing user materials, and delivering online training sessions. The ideal candidate will have experience in financial services, knowledge of UK financial planning concepts, and familiarity with cashflow modelling technologies. The position offers a competitive salary of £40,000 to £45,000 and is home based.

Qualifications

• Experience in financial services is required.
• Familiarity with cashflow modelling technology is essential.
• Knowledge of UK financial planning concepts is a must.

Responsibilities

• Serve as the main contact for end-users of group applications.
• Provide in-depth support on financial planning concepts.
• Promote application adoption according to strategy.
• Develop training programs and support materials.
• Deliver online user training sessions.
• Review user feedback for product enhancement.

Skills

Experience of working in financial services

Cashflow modelling technology

Knowledge of UK financial planning concepts

Tools

Voyant

Cashcalc

Xtoold+

IO Planning

Job description

A global fintech business in Manchester is looking for a Product Support Specialist to assist end-users with application support and training. This role involves promoting user adoption of financial planning tools, developing user materials, and delivering online training sessions. The ideal candidate will have experience in financial services, knowledge of UK financial planning concepts, and familiarity with cashflow modelling technologies. The position offers a competitive salary of £40,000 to £45,000 and is home based.