Remote Fintech Customer Service Advisor

The Virtual Recruiter; Remote; GBP 26,000 - 28,000; Full time

Job summary

A growing fintech company based in the UK is seeking a Customer Service Advisor to enhance customer satisfaction and build relationships with partners. The role involves being the first point of contact, resolving queries, and managing daily operations smoothly. Ideal candidates will have a knack for relationship-building and strong organizational skills. Join a supportive team that values agility and innovation and enjoy flexible working and professional development opportunities.

Benefits

25 days + Bank Holidays

Flexible working

Training and development opportunities

Work from home

Qualifications

• Natural relationship builder who enjoys working with people.
• Highly organized with strong prioritization skills.
• Excellent written and verbal communication skills.

Responsibilities

• Act as the first point of contact for partners and customers.
• Build and strengthen relationships with retail partners.
• Ensure smooth daily payments to retailers.

Skills

Relationship building

Strong communication skills

Problem-solving

Organizational skills

Job description

A growing fintech company based in the UK is seeking a Customer Service Advisor to enhance customer satisfaction and build relationships with partners. The role involves being the first point of contact, resolving queries, and managing daily operations smoothly. Ideal candidates will have a knack for relationship-building and strong organizational skills. Join a supportive team that values agility and innovation and enjoy flexible working and professional development opportunities.