Remote ER Specialist | Lead Complex Casework & Guidance

Syme Drummond Ltd; Remote; GBP 34,000 - 40,000; Full time

Job summary

A national charity organization is seeking an ER Specialist to manage complex employee relations cases fully remote across the UK. This role requires significant experience in ER casework, a strong understanding of employment law, and the ability to coach and support team members. You will ensure cases are handled effectively, support managers, and contribute to improvements in ER processes. If you're ready to influence change in a supportive environment, apply now.

Qualifications

• Significant experience managing complex, high volume ER casework.
• Strong understanding of employment law and ER best practice.
• Ability to coach, mentor and support advisors.

Responsibilities

• Take ownership of complex, sensitive ER cases across various issues.
• Oversee case progression and prioritization.
• Support managers with policy interpretation and decision making.

Skills

Coaching and mentoring

Stakeholder communication

Strong organization

Understanding of employment law

Job description

A national charity organization is seeking an ER Specialist to manage complex employee relations cases fully remote across the UK. This role requires significant experience in ER casework, a strong understanding of employment law, and the ability to coach and support team members. You will ensure cases are handled effectively, support managers, and contribute to improvements in ER processes. If you're ready to influence change in a supportive environment, apply now.