Remote Customer Service Representative – Product Testing

GL Inc.; Remote; GBP 40,000 - 60,000; Part time

Job summary

A leading product testing company is seeking a Remote Customer Service Representative to document product testing activities from home. This position offers flexible hours, allowing you to work between 15-25 hours a week with competitive hourly pay rates ranging from £18 to £32, depending on the project. The role does not require previous experience, making it ideal for entry-level candidates. You'll be responsible for following instructions, documenting tests, and providing feedback based on your experiences.

Benefits

Very competitive pay rate

Flexible work schedule

Weekly pay

Telecommute (work from home)

Qualifications

• Ability to follow specific instructions.
• Excellent attention to detail and curious spirit.
• Access to a computer or smartphone with a reliable internet connection.
• Must be 18 years or older.

Responsibilities

• Document In-Home Usage Tests as instructed.
• Use the product responsibly and follow testing schedules.
• Write reviews for each project.

Skills

Attention to detail

Communication skills

Job description

Overview

Remote Customer Service Representative – Product Testing GL Inc. • Aylesbury

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18/hr and £32/hr, depending on the In-Home Usage Test project. No experience required.

Main Duties

• Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.).
• Take care of the product being tested and use it responsibly.
• Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.).
• Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology to capture insights.
• Write reviews as requested in the In-Home Usage Test Daily Schedule for each project.

Requirements

• Ability to follow specific instructions.
• Excellent attention to detail and curious spirit.
• Be able to work 15-25 hours per week and commit to a certain routine.
• Have access to a computer or smartphone and a reliable internet connection.
• Have access to a digital camera or smartphone camera that takes pictures.
• Be honest and reliable; good communication skills are an asset.
• 18 years or older.

A paid Product Tester position is suitable for those seeking an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.

Benefits

• Very competitive pay rate
• Weekly pay
• Work around your own schedule
• Learn about an exciting industry
• Telecommute (work from home)
• Most of the time you can keep the product you tested

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