Remote Customer Service Advisor - Healthcare (Temp)

Thorn Baker Group; Remote; GBP 20,000 - 25,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Advisor in Hastings, UK. This temporary role involves providing exceptional customer service support in a healthcare environment. You will be responsible for handling calls and emails, assisting customers with inquiries, and ensuring a positive customer experience. The ideal candidate will have strong communication skills and proficiency in Microsoft Office, along with experience in B2B client support. Join us to take the next step in your career.

Qualifications

• Proficient in Microsoft Word, Excel, and Outlook.
• Experience in B2B client support.
• Exceptional written and verbal communication skills.

Responsibilities

• Handle inbound and outbound calls and emails via Zendesk.
• Support customers with enquiries and product information.
• Manage workload effectively during busy periods.

Skills

Strong communication skills

Attention to detail

Customer focus

Education

Minimum of 3 A-levels (or equivalent)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Zendesk

Job description

A leading recruitment agency is seeking a Customer Service Advisor in Hastings, UK. This temporary role involves providing exceptional customer service support in a healthcare environment. You will be responsible for handling calls and emails, assisting customers with inquiries, and ensuring a positive customer experience. The ideal candidate will have strong communication skills and proficiency in Microsoft Office, along with experience in B2B client support. Join us to take the next step in your career.