Remote Customer Service Advisor — Growth & Perks

Back 2 Work Complete Training; Remote; GBP 24,000; Full time

Job summary

A training and employment service provider is seeking a Customer Service Advisor to work fully remotely from home. The role involves managing inbound calls for appointments, requiring strong communication skills and the ability to handle a fast-paced environment. The position offers a salary of £23,809.50 per annum, along with 28 days of holiday, lifestyle benefits, and opportunities for career development. Training will be provided to prepare candidates for this position.

Benefits

28 days holiday including bank holidays

Lifestyle Benefits programme with discounts

Refer & Earn Scheme

Employee welfare support

Recognition awards

Career development opportunities

Qualifications

• Handle inbound calls requiring appointments and manage booking system.
• Comfortable working in a fast-paced environment.
• Professional and polite telephone manner.

Responsibilities

• Manage booking, rescheduling, and cancelling appointments.
• Communicate respectfully with callers and understand their needs.

Skills

Good communication skills

Ability to work in a fast-paced environment

Polite and professional telephone manner

Empathy towards callers

Efficiency and accuracy

Job description

A training and employment service provider is seeking a Customer Service Advisor to work fully remotely from home. The role involves managing inbound calls for appointments, requiring strong communication skills and the ability to handle a fast-paced environment. The position offers a salary of £23,809.50 per annum, along with 28 days of holiday, lifestyle benefits, and opportunities for career development. Training will be provided to prepare candidates for this position.