Remote Customer Care Specialist – Full-Time

WorkWith; Remote; GBP 20,000 - 28,000; Full time

Job summary

A customer service organization is seeking a Remote Customer Service Representative. This full-time position involves managing incoming calls, assisting customers, and ensuring high levels of customer satisfaction. Candidates should possess proven customer support experience, effective communication skills, and the ability to handle various customer interactions. Ideal for those looking to work from home while making a positive impact in customer service.

Benefits

Paid Training

Qualifications

• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Ability to adapt/respond to different types of characters.

Responsibilities

• Manage incoming calls.
• Identify and assess customers' needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts.

Skills

Customer support experience

Strong phone contact handling skills

Customer orientation

Excellent communication skills

Ability to multi-task

Job description

A customer service organization is seeking a Remote Customer Service Representative. This full-time position involves managing incoming calls, assisting customers, and ensuring high levels of customer satisfaction. Candidates should possess proven customer support experience, effective communication skills, and the ability to handle various customer interactions. Ideal for those looking to work from home while making a positive impact in customer service.