Remote Community Moderator — Bilingual EN/FR (Gaming)

Arise Virtual Solutions; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading virtual business platform is seeking a Remote Community Moderator for a major gaming client. This role involves providing email and chat support while engaging with players in a dynamic gaming environment. The ideal candidate will be fluent in English and French, possess excellent communication skills, and understand gaming culture. A passion for gaming is essential. This work-from-home opportunity allows you to create your own schedule and work independently, offering a chance to combine your gaming passion with earnings.

Qualifications

• Ability to manage customer inquiries and provide timely resolutions.
• Engagement moderation and crafting appropriate responses.
• Monitoring community channels and applying moderation guidelines.

Responsibilities

• Provide email and chat support for a major gaming client.
• Engage with customers and manage community channels.
• Deliver excellent customer service while navigating multiple systems.

Skills

Proficiency in English

Proficiency in French

Problem-solving skills

Patience and empathy

Job description

A leading virtual business platform is seeking a Remote Community Moderator for a major gaming client. This role involves providing email and chat support while engaging with players in a dynamic gaming environment. The ideal candidate will be fluent in English and French, possess excellent communication skills, and understand gaming culture. A passion for gaming is essential. This work-from-home opportunity allows you to create your own schedule and work independently, offering a chance to combine your gaming passion with earnings.