Remote Community Moderator — Bilingual EN/FR (Gaming)

Arise Virtual Solutions; Remote; GBP 40,000 - 60,000; Full time

Job summary

A virtual platform connecting home-based businesses seeks a Remote Community Moderator to support a major gaming client. This role requires fluency in English and French, strong problem-solving skills, and a passion for gaming. Responsibilities include moderating community channels like Discord and providing timely support to players. Ideal candidates will possess empathy, patience, and familiarity with gaming terminology. This opportunity is flexible and allows you to work from home on your own terms.

Qualifications

• Ability to read and write in both English and French.
• Patience and empathy to handle customer interactions proficiently.
• Experience with gaming terminology and customer service.

Responsibilities

• Provide email and chat support for gaming clients.
• Moderate community channels and respond to player inquiries.
• Ensure timely resolution of customer issues.

Skills

Proficiency in English

Proficiency in French

Understanding cultural nuances

Patience

Empathy

Problem-solving skills

Tools

Community platforms (Discord, Facebook, etc.)

Job description

A virtual platform connecting home-based businesses seeks a Remote Community Moderator to support a major gaming client. This role requires fluency in English and French, strong problem-solving skills, and a passion for gaming. Responsibilities include moderating community channels like Discord and providing timely support to players. Ideal candidates will possess empathy, patience, and familiarity with gaming terminology. This opportunity is flexible and allows you to work from home on your own terms.