Remote Client Liaison & Rehabilitation Manager

Health & Care Management LTD (HCML); Remote; GBP 28,000 - 33,000; Full time

Job summary

A leading health services provider is seeking a Client Liaison Manager to work remotely, advocating for clients in rehabilitation case management. The role involves building relationships with clients and stakeholders, managing care packages, and ensuring quality clinical support. Candidates should have at least 3 years of relevant experience, solid administrative skills, and proficiency in Microsoft 365. The position offers a salary range of £28,000 to £32,500 for full-time permanent employment.

Qualifications

• 3+ years of clinical support/care or rehabilitation case management experience.
• Understanding of NHS and/or Social Services provisions.
• Experience with complex care and housing needs.

Responsibilities

• Build and maintain professional relationships with clients and stakeholders.
• Attend and support meetings including minute-taking.
• Communicate professionally while managing challenging situations.
• Support the production of rehabilitation management reports.
• Deliver work to meet utilization targets and manage invoicing.
• Use Case Management System effectively.
• Monitor and escalate client service issues as necessary.
• Adhere to company policies on Health & Safety and diversity.

Skills

Excellent administrative skills

Strong written and verbal communication abilities

Initiative and problem-solving skills

Proficient in Microsoft 365

Education

Minimum 5 GCSEs including Math and English

Qualification in Health and Social Care

Job description

A leading health services provider is seeking a Client Liaison Manager to work remotely, advocating for clients in rehabilitation case management. The role involves building relationships with clients and stakeholders, managing care packages, and ensuring quality clinical support. Candidates should have at least 3 years of relevant experience, solid administrative skills, and proficiency in Microsoft 365. The position offers a salary range of £28,000 to £32,500 for full-time permanent employment.