Remortgage Support Advisor

Michael Page (UK); Leeds; On-site; GBP 24,000; Full time

Job summary

A leading legal firm is looking for a Contact Centre Advisor in Leeds City Centre to support clients through the remortgage process. The ideal candidate will have experience in customer service, excellent communication, and organizational skills. This opportunity offers a competitive salary, full training, and a structured career path, with a vibrant team environment and immediate interviews available.

Benefits

Structured career path

Full training provided

Superb offices and facilities

Excellent benefits

No shift patterns or weekends

Qualifications

• Previous customer service or contact centre experience required.
• Ability to work under pressure in a fast-paced environment.
• Excellent organisation and communication skills.

Responsibilities

• Handling incoming and outgoing calls assisting with client queries.
• Providing support and guidance while ensuring high service levels.
• Corresponding with banks and third parties for seamless experience.

Skills

Customer service

Communication

Organisational skills

Team player

Job description

A leading legal firm is looking for a Contact Centre Advisor in Leeds City Centre to support clients through the remortgage process. The ideal candidate will have experience in customer service, excellent communication, and organizational skills. This opportunity offers a competitive salary, full training, and a structured career path, with a vibrant team environment and immediate interviews available.