Relief Security Officer

Mitie; Stratton St. Margaret; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading facilities management company in Stratton St. Margaret is seeking a relief security officer. This role involves delivering excellent customer service, monitoring access, and ensuring the safety of the premises. Candidates should have a valid SIA licence and a passion for excellent service. The position offers an hourly rate of £12.60 with opportunities for full-time work.

Benefits

Friendly, supportive team

Career development opportunities

Overtime opportunities

Fully funded uniform

People's pension

Free onsite parking

Qualifications

• Ability to problem solve under pressure.
• Valid SIA licence required.
• Front of house experience preferred.

Responsibilities

• Deliver excellent customer service.
• Monitor access and egress of personnel.
• Respond to incidents and emergencies.

Skills

Problem-solving under pressure

Excellent communication skills

Customer service skills

Ability to multi-task

Attention to detail

Education

Valid SIA licence

Job description

Overview

Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country.

Role Details

Where: BBC Newcastle

Hours: 24-hour relief position (08:00–20:00 / 20:00–08:00) with the potential to become full time (4 on, 4 off)

Hourly Rate: £12.60

What\'s in it for you?

• A friendly, supportive team
• Training, career development
• Opportunities to progress
• Overtime opportunities
• A great selection of benefits including access to online GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.
• Fully funded uniform
• Additional pay rate for events and ad-hoc work
• People\'s pension
• Annual leave accrual
• Full onsite training
• Cycle to Work Scheme
• Free onsite parking

About the Role

• Delivering excellent customer service
• Good level of concentration and coordination
• Effective report writing and communication skills
• Physical protection of the premises from external or internal threats and preservation of life
• Prevention of loss of assets, critical technology, sensitive information or reputational damage
• Thorough knowledge of the client to minimise impact to business areas; escalate where appropriate; understanding of critical systems
• Oversee perimeter access through reception for staff, tenants, contractors, and visitors
• Undertaking patrolling, searching and emergency response procedures
• Monitor access and egress of personnel and guests and respond to breaches
• Maintain clear and legible records and logbooks; adhere to health & safety at all times
• Any other duties deemed necessary
• Incident management

About You

• Ability to problem solve under pressure
• Ability to multi-task and prioritise daily workload
• Passionate about delivering excellent service
• Willing to embrace a new and exciting challenge
• Valid SIA licence
• Front of house experience
• Excellent communication and customer service skills
• Adhere to health & safety at all times
• Any other duties deemed necessary