Relief Retail Security Officer

Mitie Group plc.; Thundersley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security service provider in Thundersley is seeking a Retail Security Officer to ensure a safe shopping environment by delivering exceptional customer service. Responsibilities include patrolling the store, liaising with management and police, and using CCTV systems to reduce crime. Candidates must ideally hold an SIA licence or be willing to undergo training. This role includes contracted hours, annual leave, pension schemes, and various employee benefits.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Access to employee benefits

Progression and development opportunities

Qualifications

• Must have a valid SIA licence or be able to undergo training.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime.
• Liaise with store management and Police.

Skills

Customer service

Conflict de-escalation

CCTV operation

Education

SIA licence or SIA Certificates

Job description

Pay rate: £12.60
MUST BE ABLE TO COVER THE FOLLOWING AREAS – SOUTHEND BASILDON CANVEY SOUTH WOODHAM FERRERS SPRINGFIELD BRENTWOOD. HAVING YOU OWN TRANSPORT IS AN ADVANTAGE. OVER TIME WHEN AVAILABLE. VARIOUS SHIFTS (TO BE DISCUSSED AT INTERVIEW).

Job Overview

Mit reageoe a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main Duties

• To deliver industry leading customer service.
• To deter violence and public order offences.
• To conduct patrols of the store.
• Utilising CCTV systems to support the reduction of crime and stock loss.
• Liaise with the store management teams.
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store.
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety.

Benefits

• Contracted hours.
• Annual leave entitlement.
• Pension and Life insurance schemes.
• Free uniform supplied.
• SIA Re-licencing programme.
• Comprehensive induction and training programme.
• Access to Mitie's адамдарің employee шамашские benefits, including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes.
• Progression and development opportunities.
• All breaks are paid.