Relief Retail Security Officer

Mitie; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security provider is seeking a Retail Security Officer in Sheffield. You will ensure a safe shopping environment by delivering excellent customer service and deterring crime. Holding a valid SIA licence is preferred, and training can be provided. Key responsibilities include conducting store patrols and liaising with police. This role offers various benefits such as annual leave, pension schemes, and comprehensive training.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licensing programme

Apprenticeship schemes

Paid breaks

Qualifications

• Must hold a valid SIA licence or certificates.
• 5-year unbroken employment history is essential.

Responsibilities

• Deliver exceptional customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to reduce crime.
• Liaise with store management and police.

Skills

Customer service

Patrol execution

CCTV operation

Relationship management

Education

SIA licence or SIA Certificates

Full 5-year checkable employment history

Job description

Overview

Pay rate: £12.60ph. Various Shifts (to be discussed at interview).

Job Overview: Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).

Vetting

It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid