Relief Retail Security Officer

Mitie Group plc.; Oxford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading security services provider in Oxford is seeking a Relief Retail Security Officer to ensure a safe shopping environment for customers and staff at Sainsbury's. Responsibilities include providing customer service, conducting patrols, and liaising with management and police. A current SIA licence is preferred, and the role offers full-time hours with numerous benefits including paid breaks and comprehensive training.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Access to retail discounts

Progression and development opportunities

Qualifications

• Preference for candidates holding a current SIA licence or certificates.
• Must have a full 5-year checkable employment/education history.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to reduce crime and stock loss.
• Liaise with store management teams.
• Liaise with police and crime partnerships to reduce crime.

Skills

Customer service

CCTV monitoring

Conflict resolution

Education

SIA licence or certificate (desirable)

Job description

Overview

Vacancy reference number: (83040)

Region: R10

Job title: Relief Retail Security Officer for Sainsbury's

Location: Sainsburys Store Oxford

Pay rate: £13.82

Hours: Full time hours; 45 hours PW with possible overtime

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.

It is preferrable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits to working with Mitie include

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid