Relationship Manager – Invoice Finance Cheshire / South Manchester

Business Money Promotions Ltd; Wythenshawe; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading independent provider of Invoice Finance Solutions is seeking a Relationship Manager to oversee client risk and revenue opportunities. The role requires proactive account management, compliance with processes, and strong communication skills to ensure client satisfaction and business growth.

Qualifications

• Proven experience in managing financial risk and client relationships.
• Understanding of AML regulations.
• Demonstrated ability to maximize client acquisition.

Responsibilities

• Manage risk relationships for a defined client portfolio.
• Identify revenue opportunities through proactive account management.
• Conduct internal reviews and escalate risk issues promptly.

Skills

Risk Management

Client Relationship Management

Communication

Job description

Relationship Manager – Invoice Finance Cheshire / South Manchester

Our client, an established and growing independent provider of Invoice Finance Solutions to businesses, requires a Relationship Manager to join their team.

Role responsibilities:

• First line responsibility for managing the risk relationship and remuneration of clients within a defined portfolio.
• Identify and minimise risk and maximise revenue opportunities through responsible and proactive account management in line with company policies and procedures.

Key activities:

• Ensure clients operate within the terms of their facility.
• Understand client operations, processes, and current position via system metrics; maintain good communication with administration and credit control.
• Escalate all risk issues promptly.
• Conduct internal reviews and visit clients according to company guidelines and timelines.
• Log complaints, respond, and escalate as necessary.
• Stay up-to-date with industry knowledge.

Key performance indicators:

• Client reviews conducted on time.
• Value of bad debts and provisions made.
• Growth of the income portfolio.
• Number of clients giving notice of risk of leaving.
• Number of cross-sell opportunities or introductions.
• Feedback from internal teams and clients.

Requirements:

• Follow all necessary processes.
• Support new business development to maximize new client acquisition.
• Comply with AML regulations.
• Carry out other duties as required.

For more information about this role or any vacancies, call 01625 522 774 or email [e-mail].

M2 Professional Recruitment Services
Tel: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.m2recruit.co.uk