Relationship Manager Black Country

Allica Bank; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A growing fintech firm in Birmingham is seeking a Relationship Manager to manage SME portfolios, understand client needs, and originate lending opportunities. Candidates should possess strong skills in business development and previous experience in SME banking. This full-time role offers flexible working options and a comprehensive benefits package, designed with employee well-being in mind.

Benefits

Full onboarding support

Options for flexible working

Regular social activities

Pension contributions

Discretionary bonus scheme

Private health cover

Life assurance

Enhanced Maternity & Paternity leave

Qualifications

• Strong understanding of SME banking with a background in commercial lending.
• History of exemplary customer service and maximising value with prospects.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage a portfolio of SME customers, understanding their needs and business aspirations.
• Originating lending opportunities from initial enquiry through to completion.
• Deliver business plans for local area and manage personal development.

Skills

Business Development

Sales Experience

Relationship Management

Portfolio Management

Financial Services

Job description

About Allica Bank

Allica is the UKs fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Department Description

Our vision is to reimagine Relationship Banking for established SMEs through the very best people products and digital tools. We dont pretend to have all the answers yet and you will play a role in continuing to shape our offering.

Our Relationship Manager team was formed in 2022 and continues to grow with the Bank at pace. Providing every customer who opens an account with us with a Relationship Manager to work alongside them and provide outstanding service is core to our strategy.

In addition to providing outstanding service our Relationship Managers build deep levels of understanding and trust with their customers and get to understand their ambitions goals and motivations. Allica Relationship Managers support their customers through the provision of appropriate Allica Bank products including Business Current Accounts Savings Accounts Commercial Loans Asset Finance and Working Capital Facilities.

All Relationship Manager roles at Allica Bank carry a requirement for new business acquisition as we continue to build the bank. Where portfolios are held they are built to allow capacity to do this. Relationship Managers will bring and continue to build a strong network of trusted SME advisors such as accountants solicitors business organisations and others (but not commercial finance brokers these are looked after by our dedicated broker team). We expect our Relationship Managers to be recognised as valued partners and experts in business finance by their clients and in the communities they serve.

Principal Accountabilities

• Relationship Manage a portfolio of SME customers understanding customers needs and business aspirations and looking for opportunities to support them via Allica Bank services and through their own external networks
• Originating SME lending opportunities for both existing and new customers from initial enquiry through to completion including writing credit papers in line with Allicas credit policy and appetite.
• Delivering the business plan for your local area and actively managing your objectives and personal development plan.
• Making your colleagues proud that you represent Allica in your local area by ensuring excellent service for local SME customers prospects and advisors.
• Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided.
• Being a positive contributor to Allicas culture and always demonstrating the banks values
• Complying with all mandatory policies and adherence to operational procedures to maintain internal controls.

Personal Attributes & Experience

• Highly capable Relationship Manager and Business Developer with a long-term track record of building high-value trust based and long-lasting referral relationships.
• You will need to have a strong understanding of SME banking which must include a background in commercial lending.
• You will be able to demonstrate a history of exemplary level of service and of maximising the value with prospects and customers.
• You will be able to demonstrate a passion for SMEs be a self-starter and bring an entrepreneurial mindset to your work.
• You will have excellent interpersonal and communication skills together with evidence of strong career progression and / or outperformance.
• Youll be able to evidence an ability to work expertly with customers colleagues and advisors to structure new lending proposals and write credit applications.
• Youll have a proven track record in providing excellent customer service and in generating new income opportunities whilst effectively managing credit risk.
• Youll demonstrate an ability to analyse and review financial accounts and associated information.

Working at Allica Bank

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do so our benefits are designed with you in mind :

• Full onboarding support and continued development opportunities
• Options for flexible working
• Regular social activities
• Pension contributions
• Discretionary bonus scheme
• Private health cover
• Life assurance
• Family friendly policies including enhanced Maternity & Paternity leave

Dont tick every box

Dont worry if you dont have all the skills or requirements listed on the job description. If you think youll be a good fit wed still love to hear from you!

Flexible working

We know the 9-to-5 isnt right for everyone. Thats why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and if we can we will do our best to accommodate.

Diversity

Were a diverse bunch here at Allica with all kinds of experiences backgrounds and lifestyles. Our openness and differences make us stronger and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Required Experience

Manager

Key Skills

• Business Development
• Sales Experience
• Loyalty Marketing
• Portfolio Management
• Wealth Management
• Financial Services
• Algebra
• Territory Management
• Banking
• Relationship Management
• Customer relationship management
• Geometry

Employment Type

Full-Time

Experience

years

Vacancy

1