Relationship Manager

LJ Recruitment; Greater London; On-site; GBP 55,000 - 65,000; Full time

Job summary

An international bank based in Moorgate, London is looking for a seasoned Relationship Manager. Responsibilities include managing and growing a portfolio of Commercial and SME clients, maintaining compliance, and driving business growth. The ideal candidate should have at least 5 years of experience in banking and a strong background in commercial banking. The role offers a competitive salary and is fully office-based.

Qualifications

• Minimum 5 years' experience in a Relationship Manager (or equivalent) role within banking.
• Strong background in Commercial / SME banking.
• Proven experience in portfolio management, credit, and client relationship management.

Responsibilities

• Manage and grow a portfolio of Commercial / SME clients.
• Build strong client relationships through regular meetings and proactive engagement.
• Ensure compliance monitoring, transaction reviews, and EDD requirements are met.

Skills

Strong financial and numerical skills

Excellent relationship management and negotiation ability

Confident communicator with strong presentation skills

Highly organised with strong diary and stakeholder management

Customer-focused with a commercial mindset

Education

Relevant professional qualifications and ongoing CPD

Job description

Relationship Manager

International Bank Moorgate, London
Salary: 55,000 - 65,000 per annum
Fully office-based role

We are seeking an experienced Relationship Manager to join the Branch Banking team of an international bank based in Moorgate, London. This role focuses on managing and growing a portfolio of Commercial and SME clients, driving profitable growth while ensuring strong risk, compliance, and customer outcomes.

Reporting to the Relationship & Branch Manager, you will be responsible for both developing new business and deepening existing client relationships, while proactively managing portfolio risk and identifying early warning signals.

Key Responsibilities

Client & Portfolio Management

• Manage and grow a portfolio of Commercial / SME clients in line with business strategy
• Build strong client relationships through regular meetings, networking, and proactive engagement
• Deliver value-added banking solutions including lending, deposits, Trade & FX, and Islamic Banking referrals
• Ensure fair customer outcomes and adherence to TCF principles

Commercial Growth

• Achieve targeted asset and deposit growth for the branch
• Structure and negotiate client proposals for lending and deposits
• Submit credit and account opening proposals to internal teams
• Support timely lending disbursements in line with branch targets

Risk, Control & Compliance

• Manage credit renewals within policy and agreed timelines
• Ensure compliance monitoring, transaction reviews, and EDD requirements are met
• Monitor key risk indicators and proactively manage portfolio health
• Ensure account opening SLAs are met

People & Branch Support

• Coach and support Relationship Managers and Relationship Support Officers
• Act as a subject matter expert for complex credit enquiries
• Support branch MI, reporting, presentations, and governance activities
• Assist with projects, rota planning, and intern development

Governance & Regulatory

• Operate in line with FCA/PRA Conduct Rules and Certification Regime requirements
• Maintain high standards of integrity, diligence, and regulatory cooperation

Experience & Requirements

• Minimum 5 years' experience in a Relationship Manager (or equivalent) role within banking
• Strong background in Commercial / SME banking
• Proven experience in portfolio management, credit, and client relationship management
• Line management or coaching experience preferred
• Sound understanding of UK regulatory requirements and conduct risk
• Relevant professional qualifications and ongoing CPD

Skills & Attributes

• Strong financial and numerical skills
• Excellent relationship management and negotiation ability
• Confident communicator with strong presentation skills
• Highly organised with strong diary and stakeholder management
• Customer-focused with a commercial mindset