Regulatory & Member Support Manager

Alliance Healthcare; City Of London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading healthcare company in the UK is looking for a member support administrator to manage the Alphega Pharmacy Member Support Desk. The candidate will be responsible for queries from members, process member orders, and provide administrative support to the pharmacy team. Ideal applicants should hold an A level or equivalent and have experience in the pharmacy sector. This role is a maternity cover position and is offered on a full-time, fixed-term basis.

Qualifications

• Worked within a Pharmacy or symbol group.
• Previous experience in administrative roles or customer support is preferred.
• Proven database management experience.

Responsibilities

• Be the first point of contact for current and potential members.
• Ensure that all member queries are actioned and followed through.
• Provide administrative support for Alphega Pharmacy support office and field teams.

Skills

Knowledge of Health & Beauty and/or Independent Pharmacy retail sector

Excellent telephone manner

Attention to detail

Excellent influencing skills

Proven verbal, written and numerical accuracy

Education

Educated to A level or equivalent standard

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Access

Job description

A leading healthcare company in the UK is looking for a member support administrator to manage the Alphega Pharmacy Member Support Desk. The candidate will be responsible for queries from members, process member orders, and provide administrative support to the pharmacy team. Ideal applicants should hold an A level or equivalent and have experience in the pharmacy sector. This role is a maternity cover position and is offered on a full-time, fixed-term basis.