Registration Officer-Ceremonies Registration Service Lancaster

LNB Commercial Capital; Morecambe; On-site; GBP 25,000 - 29,000; Full time

Job summary

A local government organization in Morecambe is seeking a Registration Officer to join their team. The role involves registering and conducting statutory ceremonies at various venues within Lancashire. Ideal candidates will have excellent customer service skills and be organized, with strong digital capabilities. This position offers a competitive salary and opportunities for career development.

Benefits

Competitive salary

Local Government Pension Scheme

26 days annual leave (pro rata)

Access to staff discount scheme

Development and career opportunities

Qualifications

• Passionate about providing excellent customer service.
• Ability to create and maintain accurate records promptly.
• Capable of dealing with a wide range of customers.

Responsibilities

• Registering or conducting statutory ceremonies at registration offices or external venues.

Skills

Excellent customer service skills

Good time management

Strong digital skills

Confident communicator

Job description

Overview

Registration Service: Registration Officer - Ceremonies

Salary £25,989- £28,142 per annum pro rata | Permanent, 416 or 312 annualised hours | Lancaster

International Sponsorship: this role is not open to international sponsorship

Join Our Team as a Registration Officer at Lancashire County Council!

Are you passionate about providing excellent customer service and ensuring vital records are accurate? If so, we invite you to join our Registration Service team at Lancashire County Council as a Registration Officer!

Responsibilities

• Working on our busy ceremony programme, registering or conducting statutory ceremonies at our registration offices or at our external approved venues or sometimes in religious buildings; all premises you attend will be within the boundary of Lancashire County Council.

Our Ideal Applicant Will

• Have excellent customer service skills, putting the customer at the heart of every conversation.
• Be organised and have good time management when completing tasks.
• Possess strong digital skills to create and maintain accurate records promptly.
• Be a confident communicator, able to deal with a wide range of customers; you will be able to remain personable whilst asking technical questions and operating within a stringent legal framework. Full training on our processes will be provided to equip you with the necessary knowledge.

These roles are annualised contracts, meaning you will work your hours over the year, for example 416 or 520 etc., but the hours you work each week will vary depending on demand. The annual salary will be pro-rata. Work patterns are agreed in advance in accordance with the needs of the service but caveat that there may be occasions when the officer is required to work outside of this pattern. You will be asked to provide your availability 2 months in advance so that the rota of our ceremony programme can be put together and you can see when you will be working.

If you would like an informal discussion or any further information, please contact Claire Hallett on 01254 220641.

Why Join Us?

By joining Lancashire County Council, you can shape the career path that is right for you, with opportunities to gain personal and professional qualifications, coaching, and mentoring. Lancashire County Council truly is the place where you can have the career you’ve always wanted.

Benefits

• A competitive salary and Local Government Pension Scheme with generous employer contributions.
• A great holiday entitlement of 26 days annual leave (pro rata), increasing with length of service. You will also be entitled to 8 Bank Holidays, 2 additional statutory Bank Holidays, and the option to apply to buy additional leave each year (applications considered on a case-by-case basis).
• Access to our staff discount scheme in partnership with Vivup, allowing you to save on everything from weekly food shops to white goods and cars.
• Fantastic development and career opportunities.

We reserve the right to close a vacancy early, before the closing date, if we receive sufficient applications.

Job Description And Person Specification