Overview
CranHill Ministries is seeking a ministry-minded, detail-oriented, friendly individual to serve on our full-time ministry team as the Office Manager & Registrar. Responsibilities include answering phones, responding to emails, processing registrations, receiving payments, coordinating campground reservations systems, providing general administrative support to department directors, managing office supplies & equipment, and more.
Responsibilities
- Answer the phone and direct or respond to all calls; check the general email daily and forward messages to staff or respond to emails.
- Manage mailings, including sending mail ranging from single letters to bulk mailings.
- Greet guests and direct them to their campsite, cottage, or the staff member they need to see; assist with guest comfort while they wait.
- Enter data for all summer campers, family campers, and cottage rentals; oversee registration of all guests for Summer camp, Family camp, cottage guests, Prayer cabin guests, and sponsored retreats into the database.
- Handle financial processes: receive monies, forward to the bookkeeper, record monies in the database, and ensure accurate billing (including check-in lists and lot assignments).
- Maintain office operations: order supplies, keep the office tidy, take notes for staff meetings, and distribute copies to staff.
- Support staff with bulk mailings, volunteer coordination for mailings, and related office tasks.
- Keep staff rooms and office supply closets tidy; respond to general email inquiries or forward to responsible staff members.
- Take notes for all staff meetings, including staff retreats, and circulate as needed.
- Oversee registration processes for guests and related information into the database; print lot cards and weekly campground listings for staff use.
- Assist with incoming mail and payments; process and file records; archive or shred records as appropriate.
- Support the Guest Services Director, Program Director, Executive Director, and other directors as needed; respond to requests and provide backup coverage.
- Be willing to go the extra mile to help where needed and participate in prayer and religious discussions that reflect CranHill beliefs.
- Other duties as assigned by the supervisor or the President/Executive Director.
Qualifications
- A testimony and lifestyle that demonstrates salvation by grace and faith in Jesus Christ.
- Pleasant, responsible, multitasking, self-motivated, mature, and able to represent CranHill well over the phone and in person.
- Above-average knowledge of computer programs, spreadsheets, typing, and Microsoft Office (including Word). Proficiency in learning software packages used for guest services and camper management.
About CranHill
CranHill Ranch, with over 50 years of experience, is a dynamic, growing camp, campground & retreat ministry that is Transforming Lives into the Image of Christ. Servant Leadership is our aim.
Contact
Address: 14444 17 Mile Road, Rodney, MI 49342
Phone: (231) 796-7669
To inquire, send a resume & cover letter to Scott Barger at scott@cranhillranch.com or visit www.cranhillranch.com
Note: Updated: 8/30/2025 12:28:42 PM