Registrar/Ceremony Co-ordinator

Coventry City Council; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government service in the United Kingdom is seeking a Ceremony Coordinator/Registrar to ensure high standards in the preparation and delivery of ceremonies. Key duties include meeting with couples, offering services and products, and promoting ceremony-related opportunities. Applicants should have excellent interpersonal skills, be enthusiastic, and have a driving license. This role provides a rewarding work environment with varied responsibilities.

Benefits

Fantastic rewards and benefits package

Accessibility support available

Qualifications

• Enthusiastic and innovative with a great interaction skill.
• High degree of accuracy in work.
• Must possess a driving license and access to a vehicle.

Responsibilities

• Meet couples to discuss and create bespoke ceremonies.
• Offer ceremonial services with additional products.
• Identify opportunities to promote and sell additional services.

Skills

Interpersonal skills

Public speaking

Commercial mindset

Job description

About Coventry Register Office

Coventry Register Office provides services that relate to the registration of births, deaths, marriages, civil partnerships and conversion, and the performance of ceremonies. We value diverse perspectives and experiences and are striving to create an inclusive workplace culture that is accepting of all and free from discrimination and bias. Our values are:

Our Values

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

Role Overview

We are looking to recruit a Ceremony Coordinator/Registrar to ensure high standards of customer care in the preparation and delivery of ceremonies and the associated paperwork. You will assist in raising the profile and promoting the wonderful accommodation at Cheylesmore Manor House.

Key Responsibilities

• Meet couples to discuss and create a bespoke ceremony.
• Offer ceremonial services and enhance the day with additional products such as keepsakes, venue upgrades and enhanced packages.
• Identify opportunities to promote and sell additional ceremony‑related services and products.
• Be commercially minded, confident in upselling and proactive in contributing to income generation targets.
• Performance in selling activities will be regularly monitored and measured against agreed KPIs.

Qualifications & Experience

• Enthusiastic, innovative, forward‑thinking, and great with people.
• Excellent interpersonal skills, good public speaking, and a high degree of accuracy in work.
• Right to work in the United Kingdom – no sponsorship is offered for this role.
• A driving licence and access to your own vehicle are essential.

Working Pattern

Regular working pattern will be a two‑week cycle: Monday to Saturday, followed by Tuesday to Friday.

Commitment to Inclusion

• Guaranteed Interview Scheme – supports specific groups (Armed Forces and veterans, care workers, people with a long‑term health condition or disability).
• Accessibility support is available – visit our accessibility page for details.
• Applicants using AI to complete their application will be rejected unless they provide a Council‑approved justification.

Application and Interview

• Read the attached document labelled ‘Coventry City Council Application Process’ for full details.
• Interview date: Tuesday, 9th December 2025.

Benefits

We offer a fantastic rewards and benefits package. For more information please visit https://www.coventry.gov.uk/council-vacancies.