Registered Manager Birmingham

Brook Street Social Care NMR; Birmingham; On-site; GBP 41,000; Full time

Job summary

A leading social care provider in Birmingham is seeking a Registered Manager for supported living services focused on adults with learning disabilities, autism, and complex needs. The role involves overseeing service quality, ensuring compliance with CQC standards, and leading a dedicated staff team. The ideal candidate will have NVQ Level 5 in Health & Social Care and experience in a leadership position. The role offers a competitive salary and a supportive working culture, including flexible hours and generous annual leave.

Benefits

Flexible working culture

25 days annual leave

Pension scheme with employer contribution

24/7 online GP access

Employee Assistance Programme (EAP)

Qualifications

• Proven experience as a Registered Manager or Service Manager.
• Experience supporting people with learning disabilities, autism, and complex needs.
• Strong knowledge of CQC requirements and regulatory frameworks.

Responsibilities

• Deliver high-quality, personalised care and support.
• Ensure full compliance with CQC regulations.
• Lead, motivate, and develop staff teams.

Skills

Leadership

Communication

Decision-making

IT Systems

Budget Management

Education

NVQ Level 5 in Health & Social Care

Tools

MS Teams

Job description

Registered Manager - Supported Living (LD, Autism & Complex Needs)

Location: Birmingham
Salary: £40,300 per annum
Hours: 37 hours per week
Contract: Permanent

Role Overview

We are seeking an experienced and values‑led Registered Manager to lead two supported living services in Birmingham, delivering high‑quality, person‑centred care for adults with learning disabilities, autism, and complex needs.

This is a senior leadership role with full accountability for quality, compliance, performance, and financial viability, ensuring services consistently meet CQC standards and deliver positive outcomes for the people supported.

About the Services

You will oversee two established supported living services for adults with learning disabilities, autism, and complex needs.

One service supports up to five individuals in a residential setting with 24/7 care and support, focusing on empowerment, independence, and meaningful daily living.

The second service supports three individuals, providing consistent, personalised support for people with learning disabilities, autism, and behaviours that may challenge.

Across both services, dedicated staff teams are available around the clock to promote independence, confidence, choice, and person‑centred outcomes.

Key Responsibilities

As the Registered Manager, you will:

• Deliver high-quality, personalised care and support
• Ensure full compliance with CQC regulations and Key Lines of Enquiry
• Lead, motivate, and develop staff teams through supervision, appraisal, and training
• Be accountable for service quality, compliance, occupancy, and budgets
• Promote a strong, customer‑centred and outcome‑focused culture
• Use data and performance tools to manage financial and operational performance
• Work with senior leaders to adapt and develop service models
• Lead inspections, audits, and regulatory reporting
• Participate in the out-of-hours rota, including evenings and weekends as required

About You

You will be a confident, compassionate, and capable leader with:

• NVQ Level 5 in Health & Social Care (or above)
• Proven experience as a Registered Manager or Service Manager
• Experience supporting people with learning disabilities, autism, and complex needs
• Strong knowledge of CQC requirements and regulatory frameworks
• Experience managing Local Authority (LA) and CHC funded services
• Budget management and financial performance experience
• Excellent leadership, communication, and decision-making skills
• Confidence using IT systems, including MS Teams
• A full UK driving licence and willingness to travel locally
• Enhanced DBS (provided)

What's on Offer

• £40,300 per annum
• Flexible and supportive working culture
• 25 days annual leave, increasing to 30 days
• Additional day off for your birthday
• Pension scheme with up to 6% employer contribution
• 24/7 online GP access, mental health and wellbeing support
• Employee Assistance Programme (EAP)
• Cycle to Work scheme
• Blue Light discount eligibility
• Occupational sick pay

How to Apply

If you are a passionate and experienced Registered Manager looking to make a meaningful difference, apply now with your CV for a confidential discussion.