Registered Care Manager

AE Talent Solutions LTD; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare recruitment firm is seeking an experienced Registered Manager in York. This role involves providing leadership, ensuring compliance with regulations, and delivering high-quality care services. Strong management experience in the care industry is essential. Candidates should hold or be working towards NVQ Level 5 in Health and Social Care Management. A UK driving license is also required.

Qualifications

• Hold or be working towards NVQ Level 5 Health and Social Care Management and Leadership qualification.
• Excellent understanding of CQC assessment criteria.
• Management experience of service provision in the care industry.
• Must hold UK/EU driving licence, have daily use of a car, and have class 1 business insurance.

Responsibilities

• Provide leadership and highest level of support to the team.
• Accountable for achieving compliance with all relevant regulations and quality standards.
• Ensure consistent application of company policies and promote aims and values.
• Manage staff training and delivery of high-quality care services.
• Conduct internal audits and liaise with compliance team for support.

Skills

Excellent communication skills

Good computer skills

Excellent knowledge of Regulatory Frameworks

Initiative-taking

Excellent planning and prioritising ability

Education

NVQ Level 5 Health and Social Care Management

Tools

MS Office

Job description

Overview

At AE Talent Solutions our mission is simple yet profound: to connect exceptional talent with exceptional opportunities. We are dedicated to empowering organizations with top-tier candidates and helping individuals achieve their career aspirations. Our client provides quality homecare to older people, those living with dementia and other vulnerable adults living in York and surrounding areas. Recognised as a high-quality care provider, they are recruiting an experienced Registered Manager to support the Franchise Owner, Office, and Care Teams in the holistic delivery of outstanding care across their community. If you are passionate about providing high-quality care and have the necessary skills to lead a dedicated team, we invite you to apply for this rewarding position as Registered Manager.

Responsibilities

• Provide leadership, management, and the highest level of support to the team.
• Accountable for achieving compliance with all relevant regulations, laws, quality standards & policies, ensuring we achieve a minimum of “Good” in regulatory inspections.
• Demonstrate the ability to lead by actively listening and responding to feedback and complaints.
• Ensure consistent application of company policies, procedures, and approved practice; and to promote our aims and values.
• Ensure the provision of staff training is implemented and the delivery of very high-quality care services, to vulnerable people living in their own home, is achieved consistently.
• Ability to ensure the scheduling is effectively designed to ensure Caregivers deliver the allocated care to the Client.
• Implement and maintain effective strategy to safeguard efficient completion of spot checks, audits, and care reviews.
• Communicate with respect and professionalism with all members of your Care and Office Teams, Managing Director and wider stakeholders.
• Maintain team compliance records for training and supervisions utilising My Learning Cloud to a high compliance standard.
• Plan, develop and deliver regular, relevant, and timely team meetings with your Care and Office Teams. Record thorough actions and minutes that are disseminated to attendees.
• Complete and continuously improve the assessments, risk assessments and care plans to ensure the outcome of the Client is achieved effectively and the customers' expectations are exceeded.
• Maintain your own CPD record by attending training deemed essential and beneficial to your role and the business needs.
• Maintain up to date knowledge on regulatory information, support, and guidance.
• Conduct thorough and timely internal audits using the required paperwork and reporting methods.
• Liaising closely with the national compliance team for support and guidance where appropriate.
• To maintain appropriate systems to track, monitor and plan all staff supervision and appraisals.
• Audit computerised and manual records making sure they are kept up to date.

Abilities, Skills & Behaviours

• Excellent communication and people skills, with the ability to talk passionately about our services and values to potential referral sources.
• Good computer skills including proficient use of MS Office, the ability to produce reports and good computer systems knowledge.
• Excellent knowledge of Regulatory Frameworks and Regulatory Body Inspection processes and documentation.
• Initiative-taking and flexible, with a willingness to participate in an on-call system for out of office hours.
• Extremely well organized, excellent planning and prioritising ability with high attention to detail.

Person Specification

Qualifications & Experience

• Hold or be working towards NVQ Level 5 Health and Social Care Management and Leadership qualification
• Excellent understanding of CQC assessment criteria
• Management experience of service provision in the care industry
• Must hold UK/EU driving licence, have daily use of a car, and have class 1 business insurance