Registered Care Home Manager

AgeCare; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A residential care provider based in Enfield, London is seeking a Registered Manager to lead their team. The ideal candidate has a minimum of 3 years experience in a similar role, demonstrating strong leadership and commercial business awareness. Responsibilities include ensuring high standards of care, compliance with regulations, and managing staff training. Passion for elderly and dementia care is essential. This role offers opportunities for professional development and maintaining optimal occupancy in the home.

Qualifications

• Minimum of 3 years experience as a Registered Manager.
• Proven management experience at a similar level.
• Strong understanding of CQC legislation and Care Regulations.

Responsibilities

• Lead on generating and responding to enquiries for care.
• Carry out comprehensive Pre-Admission Assessments.
• Ensure care assessed is planned, implemented and evaluated.

Skills

Leadership skills

Commercial business awareness

Strong understanding of care service

Proficient in MS Office

Ability to handle employee relations

Education

Level 5 Management Award or equivalent

Leadership or business qualification

Job description

At AgeCare we are committed to providing a safe, secure, happy and comfortable home, promoting a high standard of care and an understanding of individual needs to offer support and choice as required.

We are looking for a Registered Manager to join and lead our friendly team based in Enfield, London. If you have a

minimum of 3 years experience as a Registered Manager

and have a strong understanding of care service and delivery within a Residential Care setting, then we would love to hear from you.

Role Responsibilities

Lead on generating and responding to enquiries for care.

Carry out comprehensive Pre-Admission Assessments and promoting positive and Person-Centered Care and Care Plans for all Residents, as well as Risk Assessments.

Ensure that care is assessed, planned, implemented and evaluated individually for each resident. This will include demonstrating the involvement of the resident and / or their NOK.

Accountable for the housekeeping standards, maintenance and facilities of the home, to ensure that the environment of the home adheres to AgeCare standards

Ensure that the nutritional and hydration needs of residents are met as part of the care and treatment arrangements in line with CQC framework.

Assessing the risks to the health and safety of residents receiving the care or treatment and implementing activities to mitigate any such risks; this includes ensuring that the equipment used is safe for such use and there are sufficient quantities of medicine which are used effectively and safely in line with CQC framework.

Ensure residents are protected from harm and safeguarding procedures are followed

Take ownership of complete regulatory and contract compliance within the home, including primary liaison to and mandatory registration with CQC. Stay abreast of regulatory requirements (CQC guidance provider requirements documentation), external environment and best practice to ensure compliance, pre-empt audit risks and mitigate accordingly.

Ensure that an action plan is developed and used as a live document to capture and track areas identified for improvement.

Leading and developing staff across all functions (care and non-care) and ensuring all staff are trained to the required standards.

Implementing and managing of audits and governance structures

Safe recruitment, selection and retention of staff seeking HR support as needed.

Ability to handle employee relations issues within the home, including staff communications, managing absence, disciplinaries, grievances and sicknesses seeking HR support as needed.

Manage incidents of poor performance promptly and appropriately through the company disciplinary process, seeking HR advice as needed.

Actively ensuring the Home has the highest possible level of occupancy by utilising links with the local community, positively marketing the Home and increasing public awareness of our services.

Accountable for the homes income and expenditure within the agreed budget.

Deliver strong and sustainable revenue and EBITDAR performance by managing occupancy and fee per bed to ensure maximum efficiency.

Ensure efficient management and control of staff costs avoiding the use of agency, hours will be flexed in line with occupancy.

Build leadership capability within the home and ensure better coaching and mentoring opportunities for professional development are provided.

Role Requirements

minimum of 3 years

experience as a Registered Manager with a Level 5 Management Award or equivalent

Proficient in computer skills ranging from basic to advanced levels, including expertise in MS Office and various web-based systems.

Demonstrable ability to use, and experience with using electronic platforms in a care home setting.

Has a strong understanding of CQC legislation and Care Regulations

Proven track record of Good CQC reports is desirable

Leadership or business qualification is essential

Proven management experience at a similar level

Strong commercial business awareness of P+L accountability and sales and marketing expertise

Established leadership skills to manage large teams

Passion for elderly / dementia care, with a hands-on approach

Drivers license and motor vehicle insurance that covers business use