Regional Vice President, EMEA Sales North

Twilio; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Job summary

A leading communications platform provider is seeking a sales leader to manage the Northern EMEA market. You will drive strategy and execution while leading a diverse team. Successful candidates have extensive solutions sales experience in software, especially in CPaaS and CCaaS. This remote position is based in the UK and offers dynamic growth opportunities.

Benefits

competitive pay

generous time off

healthcare benefits

retirement savings program

Qualifications

• 10+ years of solutions selling experience at a software company.
• 5+ years in CPaaS and 3+ years of sales leadership.
• Deep understanding of the messaging, voice, email, and CCaaS competitive landscape.

Responsibilities

• Build predictable business to meet growth targets.
• Develop and execute GTM strategies across Northern Europe.
• Lead a high-performing team to deliver optimized margins.

Skills

solutions selling experience

market expertise in messaging and CCaaS

effective communication

teamwork and collaboration

Education

Bachelor's degree

Job description

Overview

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

This role will lead the North sub-region of EMEA sales, with a focus on the UK/I market. Reporting to the VP of Sales, EMEA, you'll drive strategy, execution, and growth by leading FLMs and AEs to acquire and expand customer relationships. You’ll apply your CPaaS, CCaaS, CX, and marketing expertise to scale Twilio’s presence. You will also be a champion of inclusion, fostering a diverse, high-performing team aligned with Twilio’s values and long-term vision for global growth.

Responsibilities

In this role, you’ll:

• Build a predictable business that has the ability to meet and exceed ambitious growth targets on a quarterly and annual basis
• Develop and execute GTM strategies to:
• Identify and grow key verticals & use cases for Twilio in Northern Europe.
• Tailor GTM approaches across heterogeneous countries balancing scalability with the need for localization based on market maturity, product-market fit, and customer expectations.
• Build repeatable outbound programs to generate sales led pipeline
• Drive close alignment with cross-functional teams (e.g., Marketing, Product, Deal Desk, Legal)
• Collaborate with the Partner team to strengthen Twilio’s ecosystem in EMEA by aligning direct sales with partner-led strategies, while operationalizing our GTM Partner motion for maximum efficiency and effectiveness.
• Spend significant time in-market meeting directly with customers and prospects, cultivating new business opportunities, and representing Twilio with senior stakeholders.
• Our customers include application owners, software engineering leaders, product managers, entrepreneurs, and line-of-business leaders. You must enjoy engaging with all types of customers, helping them build their businesses and drive innovation across a wide range of use cases focused on how they communicate with their own customers.
• Support your team by helping them build and advance pipeline, collaborate across functions to execute complex deals, and lead strategic prospect and customer meetings. Conduct weekly 1:1s with each team member, providing tactical and strategic deal guidance, motivation, and career development.
• Stay customer-focused, be metrics-driven, embrace a consultative sales approach, and bring passion for helping your team succeed.
• Run a disciplined forecast, consistently exceed goals, and deliver clear guidance to executive management.
• Build and lead a high-performing team to consistently deliver optimized margins and strong gross profit results.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn\u2019t followed a traditional path, don\u2019t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 10+ years of solutions selling experience at a software company, including 5+ years of experience in CPaaS, and 3+ years sales leadership including second line sales leadership.
• Market expertise: Deep understanding of the messaging, voice, email, and CCaaS competitive landscape in Northern Europe with a structured perspective on how Twilio can win.
• Regional Leadership: Proven ability to balance scale GTM approaches with localized execution across Northern Europe while dedicating meaningful time in-market to build relationships and drive opportunities firsthand.
• Leadership: Proven ability to assess, develop, and reshape teams as needed while mentoring, coaching, and inspiring them to achieve continually improving results. Skilled in defining goals, success metrics, and processes that drive net-new business growth. Strong time management and prioritization skills.
• Teamwork & Collaboration: Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels.
• Analytical Mindset: Data driven decision making and quantitative analytical skills, with strong pipeline and forecast management skills.
• Operational Rigor: Track record of upholding the highest standards in pipeline discipline, forecasting accuracy, and sales hygiene, with history of meeting and exceeding revenue goals.
• Communication: Strong verbal and written communication skills, with the ability to engage at all levels of the customer and internal organization.
• Education: A bachelor’s degree and prior work related experience or equivalent.

Location

This role will be remote AND based in the United Kingdom.

Travel

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That\u2019s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you\u2019re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn\u2019t what you\u2019re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.