Regional Support Manager

Voyage Care; East Hampshire; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading care provider is seeking a Regional Support Manager to oversee operational support across Hampshire. This role involves coaching teams, ensuring compliance with regulatory standards, and delivering high-quality care. The ideal candidate will have experience in care services and be adept at leading and motivating teams to achieve excellence. This position offers a competitive salary and a range of employee benefits.

Benefits

Wagestream – draw upon up to 40% of pay as it is earned

Funded Blue Light Card – discounts at high street retailers

24/7/365 doctor line for colleagues and their families

Access to cash plans for colleagues and their families

Enhanced retirement leave

Long service awards

Responsibilities

• Provide support to all operational managers, teams and colleagues.
• Take a lead in coaching and guiding operational teams and colleagues.
• Ensure services deliver excellent quality care to the People We Support.
• Assist or manage any service requiring support.
• Ensure services are competent in using office management systems.
• Lead by example to ensure all teams perform daily duties to a high standard.

Job description

Overview

Regional Support Manager – £35,000 - £40,000 DOE, plus extra car allowance of £3,960 per annum. This role is predominantly covering Hampshire Region.

Responsibilities

• Provide support to all operational managers, teams and colleagues.
• Take a lead in coaching and guiding operational teams and colleagues based on business demands in both regulated and non-regulated services.
• Closely support the Operation Manager to ensure services in the portfolio deliver excellent quality care to the People We Support (PWS) with a focus on continuous improvement and commercial success.
• Assist or manage any service that requires support, which may include working flexibly across a 7-day period, varying shift times, plus overnight stays.
• Ensure services are fully competent in using office management systems, adhering to policies and procedures, and understanding Local Authority/Safeguarding/CCG/NHS and other customers contractual requirements.
• Lead by example to ensure all teams perform their daily duties to a high standard while promoting our ETHOS values.
• In the absence of a Registered Manager, be directly responsible and accountable for service compliance in line with regulatory requirements and other duties in the Registered Manager job description; may include registering with the regulatory body as the Registered Manager when required.
• Deliver quality, financial, health and safety, and regulatory requirements forVoyage Care services within the specified geographical area of the South West region.
• Contribute to a welcoming and friendly environment with a dynamic team supporting a fantastic group of people and helping colleagues grow in confidence and people we support gain independence.

Benefits

• Wagestream – draw upon up to 40% of pay as it is earned.
• Funded Blue Light Card – discounts at high street retailers.
• 24/7/365 doctor line for colleagues and their families.
• Access to cash plans for colleagues and their families.
• Enhanced retirement leave.
• Long service awards.

Additional Information

• All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.