Regional Recovery Officer

Kimberley HS 1; East Midlands; On-site; GBP 35,000 - 45,000; Full time

Job summary

A government housing department in the East Midlands seeks a Regional Recovery Officer to manage debt recovery for tenants. The ideal candidate will have strong negotiation skills to prevent eviction and experience with legal processes. Responsibilities include managing tenant communications and attending court when necessary. The role offers full-time permanent employment with significant professional development and benefits.

Benefits

Relocation Assistance

Subsidised Housing

Professional development opportunities

Generous leave entitlements

Qualifications

• Experience in managing and coordinating debt recovery for tenants.
• Proven negotiation skills to save tenancies at risk of eviction.
• Familiarity with court attendance and legal processes.

Responsibilities

• Manage all debt recovery for tenants within the region.
• Negotiate outcomes to prevent eviction.
• Attend court to represent the Department as required.

Skills

Debt recovery management

Negotiation skills

Legal knowledge

Education

Relevant Bachelor's Degree

Job description

Location: Broome / Derby

Directorate: Housing Policy and Development

Position number / Pool Ref number: 015785

Work Type: Fixed Term - Full Time, Permanent - Full Time

Closing Date: 2026-01-27 4:00 PM

About the Team

Come join the team at the new Department of Housing and Works.

The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.

We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.

Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

Working in the Kimberley

Our Kimberley region offers the perfect opportunity to grow both personally and professionally, so if you enjoy venturing through the amazing untouched scenery and have passion for learning more about traditional Aboriginal Culture, this could be the job for you!

To find out more about living and working in the Kimberley, click !

Benefits

• Relocation Assistance
• Subsidised Housing (GROH)
• Travel concessions
• Air-conditioning subsidies
• District Allowance
• Salary Packaging
• Remote Benefits Cultural Leave for Aboriginal and Torres Strait Islanders
• Professional development, training, and on-the-job learning to advance your career
• Generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people
• 1 additional week leave for North‑West Region
• Corporate discounts with selected health insurance providers and access to wellness programs
• Opportunity to support our Reconciliation Action Plan (RAP), Disability Access and Inclusion Plan, Indigenous Network, Gender Equity Champions Group, and Youth Working Group.

Applicants should note that part-time work arrangements are not viable for all roles. Front-line positions have limited access to part-time options due to client needs and operational demands. For specific queries, please contact the person listed in the advertisement.

About the Role

This position is responsible for managing and coordinating all debt recovery for tenants in occupation within the region. Further to this, the position is expected to negotiate outcomes that save tenancies that are at the highest risk of eviction where the Department has the opportunity to proceed with eviction.

Please note that part of the role of the Regional Recovery Officer is to attend court. The Department is precluded from being represented by a Legal Practitioner or a legally qualified person as prescribed in the Residential Tenancies Act 1987 (WA).

How to Apply

If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:

• A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor).
• A three [3] page summary outlining the key responsibilities and achievements you have had during your career in the context of the job description and Essential Work-Related Requirements (Selection Criteria).

Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.

Further Job-Related Information

To assist you in preparing your application, please refer to the Applicant Information Pack and Job Description Form. Additionally, the provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.

If you are unable to view or download these documents, please contact Margia Munoz, Human Resources Advisor, via email on , mentioning the vacancy reference number HRC0238764 for assistance.

Currently there is one (1) permanent full-time or part-time position available for filling. Whilst this selection process will initially be used to appoint to this advertised vacancy, it may also be used to appoint to similar positions that may arise in the Agency within the next twenty-four (24) months on a full-time, part-time, permanent or fixed-term basis with the possibility of further extension(s) and/or permanency.

Applicants are encouraged to apply online by clicking on the “Apply for Job” button located at the bottom of the screen.

If you are unable to lodge your application online please refer to the attached Applicant Information Pack for alternate methods of submitting your application.

Please ensure you have plenty of time to submit your application to allow for unanticipated problems, as late and proforma applications will not be accepted.