Regional Operations Manager – South of England

The Feel Good Group; England; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading wellness company in the South of England seeks a Regional Operations Manager to oversee and enhance performance across 50 stores. The candidate will lead a diverse team, implement operational strategies, and drive commercial success while fostering a culture of excellence. Ideal applicants should have at least 5 years of multi-site retail experience and exceptional leadership skills. The role offers a competitive salary and career progression opportunities within a growing organization.

Benefits

Competitive salary

Performance-enhanced benefits

Career progression opportunities

Qualifications

• Minimum 5 years’ experience in multi-site retail or operations.
• Strong leadership and communication skills.
• Results-driven with a proactive approach.

Responsibilities

• Lead and inspire area management teams for operational results.
• Implement and uphold operational standards.
• Accountability for commercial performance across KPIs.

Skills

Multi-site retail experience

Commercial and analytical skills

Leadership and coaching skills

Problem-solving

Customer experience passion

Job description

Regional Operations Manager – South of England*

• Location : South of England


• Reports to : Managing Director

About Us*

TFGG is the UK’s leading specialist in UV tanning, full-body red-light therapy, sunless tanning, and next-generation local wellness solutions.

Operating since 1990, we have built a nationwide reputation for high-quality service, cutting-edge technology, and exceptional operational standards.

Through our portfolio of innovative wellness brands and retail sites, we are committed to helping customers look and feel their best—safely, confidently, and conveniently.

From state-of-the-art UV equipment to advanced red-light systems and premium sunless tanning, TFGG continues to set the benchmark for innovation and best practice in the UK wellness retail sector.

Role Overview*

We are seeking an outstanding Regional Operations Manager to lead and elevate performance across 50 stores throughout the South of England, overseeing approximately 275 full and part-time team members.

Reporting directly to the Managing Director, you will play a critical role in shaping and executing our operational strategy, driving commercial success, and fostering a culture of excellence across your region.

Key Responsibilities*

• Lead, develop and inspire the area management team to deliver exceptional operational results across all locations.


• Implement, refine and uphold operational standards, protocols, and best practices to maximise efficiency and consistency.


• Translate company strategy into actionable regional plans, ensuring delivery against key business objectives.


• Take full accountability for commercial performance across all KPIs, using insight and analytics to drive sales, optimise labour and improve operational performance.


• Champion a positive, high-performance culture focused on customer experience, team engagement and continuous improvement.

Ideal Candidate*

• Minimum 5 years’ experience in multi-site retail, leisure or service-led operations.


• Strong commercial and analytical skills with the ability to lead a data-driven business.


• Exceptional leadership, communication and coaching skills, with a proven track record of developing high-performing managers.


• Results‑driven, ambitious and highly organised, with a proactive approach to problem-solving and execution.


• A genuine passion for people, customer experience and the evolving wellness sector.

What We Offer*

• Competitive salary and performance‑enhanced benefits package.


• Strong opportunities for career progression and ongoing professional development.


• A chance to make a meaningful impact within a fast‑moving, supportive and growing organisation.

If you are an inspiring leader with a passion for operational excellence and commercial success, we would love to hear from you.