Regional Operations Director - Commercial Cleaning

Corecruitment International; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading service provider is seeking an experienced Operational professional to manage a portfolio of commercial cleaning contracts in Greater London. The ideal candidate will have at least 3 years of experience in a senior operational role within the commercial cleaning or facilities management sector. This role demands strong people management skills and a focus on operational excellence, client satisfaction, and team development. This position offers an exciting opportunity to lead in a collaborative and fast-paced environment.

Qualifications

• 3+ years of experience in a senior operational role within commercial cleaning or facilities management.
• Strong track record of leading multi-site teams.
• Excellent commercial awareness and experience managing budgets and service delivery.

Responsibilities

• Lead and manage regional cleaning operations to achieve contract performance and compliance.
• Implement operational strategies to improve service delivery and client satisfaction.
• Collaborate with internal teams for successful mobilisation of new contracts.

Skills

People management

Budget management

Operational strategy development

Job description

My client, a leading service provider is seeking a driven and experienced Operational professional to oversee a portfolio of commercial cleaning contracts within a fast paced, collaborative environment. This role is ideal for a hands on operational leader who is passionate about service excellence, people development, and continuous improvement.

Key Responsibilities

• Lead and manage regional cleaning operations to achieve contract performance, compliance, and KPI targets.
• Develop and implement operational strategies to improve service delivery, efficiency, and client satisfaction.
• Work closely with internal support teams to ensure seamless delivery and successful mobilisation of new contracts.
• Analyse performance data, audits, and trends to drive improvements and informed decision-making.
• Build strong relationships with clients, ensuring high levels of retention and satisfaction.
• Support, coach, and develop contract managers and site teams to maximise performance.

Key Requirements

• Minimum 3+ years' experience in a regional or senior operational role within commercial cleaning or facilities management.
• Strong people management skills with a track record of leading multi-site teams.
• Commercial awareness with experience managing budgets, performance metrics, and service delivery.

Excellent organisational, ...