Regional Housing Advisor - Remote

Dimensions (UK) Ltd.; Sheffield; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading social care organization is seeking a Housing Management Advisor to support residents in Sheffield and surrounding areas. The role involves providing housing management advice, ensuring compliance with legal agreements, and fostering excellent relationships with service users and agencies. The organization values inclusivity and offers various benefits, including generous annual leave, employee recognition schemes, and assistance programs. Candidates with housing management experience are encouraged to apply.

Benefits

Up to 35 days' annual leave

Staff discount shopping scheme

Salary advance scheme

Employee Assistance Programme

Pension scheme

Long Service Awards

Qualification scheme

Employee recognition scheme

Discounted health and dental cover

Life Assurance

Bike to Work Scheme

Season Ticket Loan

Qualifications

• Experience in housing management, particularly in supported housing.
• Ability to communicate effectively with service users and external agencies.
• Knowledge of welfare benefits, especially Housing Benefits and Universal Credit.

Responsibilities

• Provide housing management advice and support at Dimensions properties.
• Monitor housing management responsibilities of the support provider.
• Ensure compliance with management agreements and service level agreements.

Skills

Customer service

Interpersonal communication

Housing management

Welfare benefits knowledge

Job description

Your main duties will include:

• Delivering high quality customer services to the people we support.
• Carrying out scheme visits and collation and evaluation of quarterly and annual monitoring returns.
• Ensuring that all rent and service charge changes are implemented correctly each year.
• Ensure compliance with Management Agreements and Service Level Agreements. As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy – Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications. Experience of housing management in supported housing.
• Ability to sustain professional relationships and communicate effectively with service users, their families/representatives and external agencies using a wide range of interpersonal and written skills.
• Able to present concepts or ideas to a range of audiences.
• A knowledge of welfare benefits particularly Housing Benefits/Universal Credit. Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 6 years in a row!

This role will provide housing management advice and support to people at Dimensions properties, either where care and support is provided by another support provider or by Dimensions staff directly. The postholder will also be responsible for housing management in properties where Dimensions is managing agent for another Registered Provider or Charity. The postholder will be responsible for monitoring the housing management responsibilities of the support provider in accordance with the management agreement or service level agreement. The areas of responsibility will be Sheffield, South Cumbria, Lincoln, East Yorkshire, Derby and Stock on Trent. The successful candidate will need to live in one of these locations.

• Up to 35 days' annual leave entitlement (including bank holidays)
• Staff discount shopping scheme 'Rewarding Dimensions'
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• Employee Assistance Programme
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People'
• Discounted health and dental cover
• Life Assurance
• Bike to Work Scheme
• Season Ticket Loan