Recovery Worker - Women's Service

NHS; Truro; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading health service provider in Truro seeks a Recovery Worker to deliver high-quality recovery care to women with complex needs. This role involves engaging clients in treatment related to mental health and substance use, utilizing a trauma-informed, outreach approach. Candidates should have relevant experience and qualifications, including ONC/NVQ level 3, and must be flexible in working hours. The annual salary ranges from £25,000 to £30,000, with various benefits including generous annual leave and a bonus for referrals.

Benefits

28 days annual leave plus bank holidays

Extra day off for your birthday

Enhanced parental leave

Paid volunteer leave

Pension scheme enrollment

Blue Light Card discounts

Flexible working opportunities

Referral bonus

Qualifications

• Demonstrable experience working with substance misuse issues.
• Driving license with access to a vehicle.
• Ability to build and maintain effective relationships.

Responsibilities

• Provide high-quality recovery care to clients.
• Engage women in substance use and mental health treatment.
• Maintain accurate case notes and documentation.

Skills

Experience in health and social care

Communication skills

Ability to work in a team

Flexibility in working hours

IT competency

Education

ONC/NVQ level 3 or willingness to achieve

Job description

Recovery Worker - Women's Service (Ref:0090ZB)

Please refer to the linked job description to support your application. Join our team as a Recovery Worker in Truro. Our Women’s service in Cornwall is recruiting for a Recovery Worker to join them in providing high‑quality recovery care to a diverse client group. Your office base will be in central Truro. If you are an enthusiastic and creative individual who is passionate about changing people’s lives for the better, we’d love to hear from you.

Main duties of the job

This role has been designed to work specifically with women living across the county, with diverse and complex needs, to engage in treatment around their substance use, healthy relationships, and mental and emotional health. It will be a trauma‑informed service using an outreach model to ensure the flexibility needed to keep women engaged in treatment. There will be an emphasis on multi‑agency working and networking to develop and provide sustainable pathways, supporting women to meet their goals.

Job responsibilities

• Provide high‑quality recovery care to a diverse client group.
• Engage women in treatment around substance use, healthy relationships, and mental and emotional health.
• Deliver a trauma‑informed, outreach model of care to keep women engaged.
• Collaborate with multi‑agency partners to develop and provide sustainable pathways.
• Maintain accurate and up‑to‑date case notes and documentation.
• Attend team meetings, training and professional development sessions.
• Support colleagues across With You locations when required.

Salary and application requirements

As a Recovery Worker, we offer a starting salary of £25,000 per annum, which will rise each year in line with our pay progression salary bands to a maximum of £30,000 per annum. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role – applications will not be accepted without a cover letter. This role may close earlier than 23rd January 2026 if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Essential skills and qualifications

• Have attained ONC/NVQ level 3, or be willing to achieve this within 12 months.
• Have demonstrable experience of working or volunteering in health, social care, criminal justice, or another specialist setting.
• Successful track record of working or volunteering with people who have experienced substance misuse issues.
• Have a driving licence with access to a vehicle.
• Have the ability to build and maintain effective relationships with clients and colleagues alike.
• Be able to work effectively in a team, supporting others when needed.
• Be resilient under pressure and able to prioritise your work.
• Have good oral and written communication skills.
• Be IT competent.
• Able to be flexible with your working hours on occasion.
• Be happy to support other With You locations when needed.
• Occasional Saturday work may be required.

Benefits

• 28 days annual leave, plus bank holidays.
• One extra day off for your birthday or a special occasion of your choice.
• Enhanced maternity, paternity and adoption leave.
• Two days paid volunteer leave per year.
• Auto‑enrolment into the We Are With You pension scheme.
• Access to a Blue Light Card – giving you great savings on high‑street and online brands.
• Flexible working opportunities and access to a range of services and resources to support wellbeing.
• A £500 bonus for successful referral under the Refer a Friend scheme, applicable after the referee completes 6 months of probation.

Background checks

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure and Barring Service check will be required.

Equal opportunities

As a leading charity supporting people with drug, alcohol and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. We welcome applications from all backgrounds – people with lived experience, disabilities, racialised communities, LGBTQ+ people, veterans, people of all ages and others from under‑represented groups. We are a Disability Confident Employer and provide a guaranteed interview scheme for veterans and candidates with disabilities who meet the essential criteria.