Recovery Support Worker

Creative Support; Gateshead; On-site; GBP 10,000 - 40,000; Full time

Job summary

A community support organisation in Gateshead is seeking an experienced support worker dedicated to helping individuals with mental health needs. You will work with a floating support team to assist clients at risk of homelessness, developing personalized support plans and managing a case-load. This role includes flexible hours, ongoing training, and attractive benefits like a probationary bonus and 28 days annual leave. A passion for making a positive impact in the community is essential.

Benefits

Probationary bonus

Pension contributions

28 days annual leave

Enhanced DBS

Qualifications

• Experience in working with individuals with complex support needs.
• Ability to develop and implement support plans.
• Strong communication and interpersonal skills.

Responsibilities

• Provide direct support to service users according to their support plans.
• Manage a case-load and deliver one-off interventions.
• Promote independence and wellbeing among service users.

Skills

Experience with mental health support

Case management

Understanding of housing needs

Financial management

Job description

Overview

Creative Support are looking to recruit a support worker who is experienced in working with people who have mental health support needs, for our Gateshead based service.

You will be working with an outcome-focused floating support team for people over the age of 18 who are experiencing homelessness, or who are at risk of homelessness and have housing related support needs. The service is commissioned by Gateshead Council and will provide a time-limited support service from an office in Gateshead.

Key Responsibilities

The service will work with individuals with complex and often chaotic lives to provide a range of support options, including:

• Support in people’s own homes
• Drop‑in sessions and activities/courses at our office
• Signposting services to ensure people have the support they need to find and maintain tenancies in the local community.

You will manage a case‑load and provide direct support to service users in accordance with their holistic support plans. As a recovery worker you will support service users who have complex and multiple needs, taking a multi‑agency approach that ensures people have access to appropriate services that meet those needs. You will work with service users who require longer term support with the aim of stabilising their lives through supporting them in developing the necessary skills and confidence for finding and managing a tenancy. You will promote inclusion, independence and wellbeing with the aim of enabling service users to become active and productive citizens.

You will support service users by providing one‑off interventions and longer term support, devising clear exit strategies that take into account opportunities to build resilience, local connections and knowledge of local service provision.

Support Focus Areas

Support will focus on the following areas:

• Resettlement & tenancy sustainment
• Prevention of tenancy failure or homelessness
• Maximised income
• Financial management and resilience
• Meaningful activity including; volunteering, training and employment
• Improved health and wellbeing including; smoking cessation, reduction in alcohol consumption and substance misuse, increased physical activity, improved diet and greater engagement with primary and specialist health care services
• Improved engagement with probation and rehabilitation services, and criminal justice agencies
• Improved self‑reported quality of life and self‑reliance
• Improved connections to local community activities and leisure opportunities.

Work Conditions and Development

This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. You will be required to work in a flexible manner on a rota which may include evenings, weekends and nights. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands‑on management culture.

Training & Benefits

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti‑racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Application Details

Vacancy Reference Number: 92151. Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.