Records Officer (Children's Social Care)

Adecco; Ealing; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Records Officer in Ealing to enhance electronic and paper records management across Children's Services. The role requires expertise in the MOSAIC system, strong organizational skills, and a solid understanding of data protection legislation. As a hybrid role, it offers a full-time commitment with responsibilities including compliance with GDPR and coordination of records access. The position is a 3-month contract with the possibility of extension.

Qualifications

• Strong administrative experience in a fast-paced environment.
• Experience using the MOSAIC system.
• Excellent organisational skills and attention to detail.
• Ability to manage competing deadlines and prioritise effectively.
• Knowledge of data protection legislation and confidentiality protocols.
• Strong communication skills and a collaborative approach.

Responsibilities

• Maintain and improve electronic and paper records systems across Children's Services.
• Ensure compliance with GDPR and retention policies.
• Coordinate Access to Records requests.
• Support data quality and integrity on the MOSAIC system.
• Provide reports and insights to senior managers.
• Lead on archiving and retrieval of sensitive records.

Skills

Strong administrative experience in a fast-paced environment

Experience using the MOSAIC system

Excellent organisational skills

Ability to manage competing deadlines

Knowledge of data protection legislation

Strong communication skills

Collaborative approach

Job description

Overview

Job Title: Records Officer

Location: Ealing (Hybrid working, 3 days office / 2 remote, after training)

Hourly rate: £18.86 PAYE / £24.92 Umbrella per hour

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 35 hours

ASAP Start

What You'll Be Doing

• Maintain and improve electronic and paper records systems across Children's Services.
• Ensure compliance with GDPR and retention policies.
• Coordinate Access to Records requests and liaise with internal teams and external agencies.
• Support data quality and integrity on the MOSAIC system.
• Provide reports and insights to senior managers and contribute to statutory returns.
• Lead on archiving, scanning, and retrieval of sensitive records.
• Champion a culture of excellent information and records management.

What We're Looking For

• Strong administrative experience in a fast-paced environment.
• Experience using the MOSAIC system.
• Excellent organisational skills and attention to detail.
• Ability to manage competing deadlines and prioritise effectively.
• Knowledge of data protection legislation and confidentiality protocols.
• Strong communication skills and a collaborative approach.
• Confidence in supporting colleagues and improving data processes.

Desirable Skills

• Experience in Children's Services or a similar setting.
• Experience using MOSAIC (desirable).
• Ability to analyse and improve current systems and workflows.
• Familiarity with Freedom of Information and Subject Access Requests.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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