Records Lead — Archives & Records Management (Travel)

Michael Page (UK); Greater London; On-site; GBP 40,000 - 45,000; Full time

Job summary

An international law firm in Greater London is seeking a Records Manager to oversee a team and improve records practices. The ideal candidate will have management experience, excellent communication skills, and proficiency in Elite 3E RMS. Responsibilities include managing retrievals, overseeing service providers, and ensuring compliance with data protection laws. The position offers a salary between £40,000 - £45,000, depending on experience, plus benefits and requires flexibility to travel as necessary.

Qualifications

• Previous management experience is essential.
• Strong customer-service focus with a pragmatic approach required.
• Must be proficient in Elite 3E RMS or similar systems.
• Experience in Records/Information Management necessary.
• Excellent communication skills are a must.
• Understanding of data protection laws required.
• Flexibility to travel for work is necessary.

Responsibilities

• Line-manage a team of three, setting objectives regularly.
• Direct and oversee service providers to meet SLAs.
• Review and improve Records practices to streamline processes.
• Plan and deliver Records projects, reporting on progress.
• Barcode and register all archive items in Elite 3E RMS.
• Process retrievals and check-in/check-out items accurately.
• Maintain accurate chain-of-custody records.

Skills

Management experience

Customer-service focus

Proficient user of Elite 3E RMS

Excellent telephone manner

Written communication

Understanding of data protection

Flexibility to travel

Tools

Elite 3E RMS

Outlook

Excel

Barcode scanners

Job description

An international law firm in Greater London is seeking a Records Manager to oversee a team and improve records practices. The ideal candidate will have management experience, excellent communication skills, and proficiency in Elite 3E RMS. Responsibilities include managing retrievals, overseeing service providers, and ensuring compliance with data protection laws. The position offers a salary between £40,000 - £45,000, depending on experience, plus benefits and requires flexibility to travel as necessary.