Receptionist

Premier Inn; Epping Forest; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel chain in Waltham Abbey is seeking a Receptionist to deliver exceptional customer service and support guests from check-in to check-out. The role offers 20 hours per week, with a pay rate of up to £12.56 per hour. Join a friendly team in a welcoming environment with great benefits, including discounts on meals and accommodation. This position does not involve zero hours contracts, providing stability in your work schedule.

Benefits

60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension scheme

Complimentary breakfast for two

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to work flexible hours and handle customer requests.

Responsibilities

• Welcome guests with a warm smile.
• Coordinate with housekeeping for room readiness.
• Manage check-in and check-out processes.

Skills

Customer service skills

Fun personality

Job description

Receptionist - Waltham Abbey

Employer: Premier Inn

Location: Waltham Abbey, Essex

Salary: Competitive

Closing date: 26 Feb 2026

Sector: Fitness jobs, Leisure Centre Receptionist, Hotel jobs, Hotel Receptionist, Spa, Massage & Beauty jobs, Spa Receptionist

Job Type: Contract

Job Details

We are currently recruiting in our Waltham Abbey Premier Inn Hotel. Working 20 hours per week, paying up to £12.56 per hour.

Receptionist - Waltham Abbey Premier Inn Hotel

Come and be a Receptionist at Premier Inn in Waltham Abbey. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.

• PAY RATE: Up to £12.56 per hour
• CONTRACT TYPE: Permanent - we don't do zero hours contracts!
• HOURS: 20 hours per week
• LOCATION: Sewardstone Rd, Waltham Abbey, EN9 3QF

Why you'll love it here:

• Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you'll do:

Join our team at Premier Inn Waltham Abbey as a Receptionist and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.