Receptionist - Part Time (18hrs)

Brook Street; Cardiff; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading recruitment agency is seeking a reliable Part-Time Receptionist in Cardiff. This role focuses on providing excellent customer service and administrative support in a front-of-house position. Key responsibilities include greeting visitors, managing calls and emails, and supporting internal teams. The ideal candidate will possess strong interpersonal skills, organizational abilities, and be comfortable working independently. A competitive hourly rate of £12.90 is offered for 18 hours per week, with a consistent schedule.

Benefits

Competitive hourly rate of £12.90

Stable part-time hours

Supportive team environment

Qualifications

• Experience in customer service or front-of-house roles.
• Ability to handle multiple tasks in a fast-paced environment.
• Comfortable working independently due to lone working conditions.

Responsibilities

• Greet and assist visitors in a professional manner.
• Manage incoming calls and emails effectively.
• Provide general administrative support to teams.

Skills

Excellent communication and interpersonal skills

Strong organisational skills and attention to detail

Ability to remain calm and professional under pressure

Competent in the use of Microsoft Office (Word, Outlook, Excel)

Job description

📌 Job Title: Part-Time Receptionist
📍 Location: Cardiff
🕒 Hours: 18 hours per week, Monday to Thursday
⏰ Shifts: 17:00 - 21:30
💷 Pay Rate: £12.90 per hour

About the Role:

We are currently seeking a reliable, professional, and friendly Part-Time Receptionist to join our Education client in Cardiff. This role is vital in ensuring a welcoming and efficient front‑of‑house service to visitors, staff, and the wider community.

You will be the first point of contact for all face‑to‑face and telephone enquiries, providing excellent customer service and administrative support in a fast‑paced, public‑facing environment.

Key Responsibilities:

• Greet and assist visitors in a professional and courteous manner
• Manage incoming calls, emails, and enquiries
• Maintain visitor logs and ensure security procedures are followed
• Provide general administrative support to internal teams
• Schedule appointments and manage meeting room bookings
• Handle incoming and outgoing mail
• Checking and locking up the building

Requirements

• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Ability to remain calm and professional under pressure
• Competent in the use of Microsoft Office (Word, Outlook, Excel)
• This role involves lone working, so you should be comfortable working independently

Working Hours:

You will work 18 hours per week, Monday to Thursday: 17.00 - 21.30 (although during the first week for training purposes the working hours will be 16.00 - 21.30)

What We Offer:

• Competitive hourly rate of £12.90
• Stable part‑time hours with a consistent weekday schedule
• Opportunity to work within a respected organisation
• Supportive team environment

Please apply as soon as you can as we will be shortlisting applications as we receive them