Receptionist Facilities Coordinator

IG Seguros; Southampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A top law firm in Southampton seeks a Receptionist/Facilities Coordinator to support the facilities team. You will be responsible for front-of-house duties, manage post-room activities, and ensure Health & Safety compliance. The role offers variety and opportunities to develop new skills, ideal for those seeking their first role or with some relevant experience. If you enjoy engaging with people and are eager to learn, we want to hear from you.

Qualifications

• Previous office administration or receptionist experience required.
• Experience in customer service is preferred.
• Comfortable with basic Microsoft Office packages.

Responsibilities

• Answer telephone calls and greet visitors.
• Handle post room activities including receiving parcels.
• Manage fire and Health & Safety activities.

Skills

Office administration

Customer service

Communication skills

Health and Safety knowledge

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Our Client a top 100 law firm with modern offices based in Southampton seek a Receptionist /Facilities Coordinator to work within the facilities team and provide day to day support in areas such as reception, post-room activities, general administration for the lawyers and other team members, facilities administration such as ensuring the buildings operate safely through regular H&S checks and that maintenance tasks are reported to contractors.

As a Receptionist/Facilities Coordinator you will work as part of a small team of which duties are divided on a rota basis. This means that your tasks will change throughout the day, offering variety and an opportunity to develop new skills.

Core Duties

• Act as front of house, answering telephone calls and meeting/greeting visitors.
• Handle post room activities including receiving parcels and sending post.
• Fire, and Health and Safety management
• Manage and handle office records, record items for long term storage, undertake file search requests for fee earners as requested and maintain key spreadsheets.
• Support with minor property matters, liaise with contractors and coordinate facilities activities to support the office.

You will thrive in this role if you enjoy engaging with colleagues and clients and like being on the move rather than tied to a desk. While experience in a similar position is an advantage, you will receive excellent support to develop new skills and will have genuine opportunities for progression.

As such, this role would suit an individual who is looking for their first role, or someone with some previous experience gained either in administration, reception or a role involving lots of interaction with people. If you have the energy and enthusiasm to learn, we would love to hear from you.

Qualifications

• Previous office administration/ receptionist or customer service experience involving interaction with people face to face, by phone and/or in writing.
• Comfortable in the use of Microsoft packages Excel, Word, Outlook (to a basic level).
• A keen attitude for learning new skills, adapting and striving to be better.
• Excellent communication skills both verbal and written.
• Knowledge of Health and Safety legislation is advantageous.