Receptionist (EL004)

Cheshire College - South & West; Crewe; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading further education provider in Crewe is seeking an Admin Assistant to manage visitor reception and telephone communications. The ideal candidate must have GCSEs in English and Maths, possess previous office experience, and undergo an enhanced DBS check. The position offers various employee benefits, including competitive salary, extensive training opportunities, and 35 days of holiday. Interested candidates can submit applications by 09:00 on 6 January 2026.

Benefits

Access to world-class facilities

Financial support for teacher qualification

Pension scheme with generous contributions

35 days holiday plus bank holidays

Employee benefit platform

Onsite fitness and childcare facilities

Free onsite parking

Qualifications

• GCSE qualifications in English and Maths are mandatory.
• Previous experience in an office or administrative role is required.
• Enhanced DBS check must be completed.

Responsibilities

• Welcome visitors and manage the signing in process.
• Operate the telephone switchboard and manage calls.
• Provide emergency communication as per safety policies.
• Respond to initial enquiries regarding courses.

Skills

Office/administrative experience

Understanding equality, diversity and inclusion

Education

GCSE Grade C (4/5) or above in English and Maths

Job description

Key Responsibilities

• Welcome and receive visitors to the College, manage the signing in and out process and contact College staff, as appropriate;
• Operate the College’s telephone switchboard to receive, acknowledge and transfer calls, take and transmit telephone messages as required, take and transmit urgent messages to students as required;
• Provide appropriate communication in the event of emergency evacuation of the College buildings, as laid down in the College’s Health & Safety Policy;
• Respond to all initial enquiries and queries including course start dates, venues; and
• Promoting the welfare of children and young people.

Key Person Specification Requirements

• GCSE Grade C (4/5) or above in English and Maths;
• Previous office/administrative experience;
• Understanding of equality, diversity and inclusion in work and the learning environment; and
• Enhanced DBS check.

Benefits

• Access to world‑class facilities
• Access to new qualifications to support your career in education such as short online courses in the areas below. If you’re interested in learning more about this, please email
• Equality and Diversity
• Information, Advice and Guidance
• Understanding Safeguarding and Prevent
• Principles of Customer Service
• Financial support offered to obtain your teacher qualification
• Extensive upskilling and professional development opportunities
• Competitive salary
• Pension scheme with generous employer contributions (28.68% for TPS and 21% for LGPS)
• 35 days holiday (plus bank holidays)
• Onsite fitness and childcare facilities
• Employee benefit platform
• Onsite Costa, café, shop, restaurants and hair and beauty salon
• Free onsite parking
• Employee Referral Scheme
• Staff Awards

If you’re interested in this new opportunity, you can apply by sending a completed application form by 09:00 on 6 January 2026.

The selection event will take place in January 2026 at our Chester campus.

If you wish to discuss any aspects of the role prior to making an application, then please email and arrangements will be made for a discussion with the hiring Manager.

Please note we are not able to accept agency CVs.

About Us

Cheshire College – South & West is the largest provider of post‑16 education in the region, offering exciting opportunities to over 11,000 learners and 1,000 Apprentices, who all have access to world‑class facilities as a result of a £120m investment in the latest technology and real working environments, at modern Campuses in Crewe, Ellesmere Port and Chester.

Cheshire College is a dynamic, high quality and financially robust College, which provides learners with the skills, experience and qualifications that will prepare them for their future career or higher‑level study, encouraging them to become confident individuals who will make valuable contributions to businesses and the local economy.

There is a fantastic atmosphere at our three Campuses in Crewe, Ellesmere Port and Chester, providing an environment to get involved in exciting activities and anopportunitiesfor learners to make new friends.

Cheshire College South and West is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. Successful applicants will be required to provide a DBS Disclosure, Right to Work evidence and original qualification certificates. Online checks will be carried out and references will be sought.