Receptionist / Bartender (Crew Member) - MOXY Southampton

Hotel Co 51; Southampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel operator in Southampton is seeking Crew Members for a fast-paced service role where you will help guests create positive experiences and manage hotel operations. Ideal candidates will have high energy, excellent communication skills, and experience in the service industry. The role offers various benefits including a Health Cash Plan and discounted stays at Marriott hotels worldwide. Join a dynamic team and be part of a playful hotel experience.

Benefits

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption pay

Pension scheme

Twenty eight holidays

Qualifications

• High energy and a fearless do-it-yourself attitude.
• Good with people and enjoy chatting with guests.
• Skilled multi-tasker who can balance hard work with great service.
• Clear communicator fluent in English (other languages a plus).

Responsibilities

• Helping guests and creating positive experiences.
• Manage hotel room inventory and checking guests in/out.
• Operate Food & Beverage outlets.
• Manage all bills and payments correctly.
• Prepare food, clean, tidy, and organize BOH areas.
• Follow food safety, licensing, health and safety policies.
• Support other crew members and follow direction.
• Promote the Moxy brand & the Marriott Bonvoy program.

Job description

Overview

This position is based on a casual contract.

Gross Salary: £13.13 per hour

Confident communicator comfortable in a fast-paced, service-focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.

Responsibilities

• Helping guests and creating positive experiences
• Manage hotel room inventory and checking guests in/out the Moxy way
• Operate Food & Beverage outlets the Moxy way
• Manage all bills and payments correctly
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health and safety policies to work safely
• Support other Crew Members and follow direction from Crew Leaders
• Promote and support the Moxy brand & the Marriott Bonvoy loyalty program

What we’re looking for (Moxie)

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi tasker who can balance hard work with great service
• Know being relaxed isn’t the same as being lazy
• Clear communicator fluent in English (and other languages a plus!)

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry

Benefits

• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)
• A personality assessment can be part of the recruitment process*

About Hotel Co 51 / Moxy

Hotel Co 51 is a fast-growing European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it currently operates 35+ properties in 8 countries and is expanding with new properties in key markets. The company’s pipeline includes hotels in European strategic cities and airports. More information at hotelco51.com.

About Moxy

Moxy offers a playful hotel experience for the young at heart. With 100+ properties open across Europe, North America, and Asia Pacific, Moxy breaks the rules of a conventional hotel stay. Check-in at Bar Moxy starts the experience, which continues in social spaces like the Lounge and Library and in compact, stylish rooms. Moxy emphasizes sociable service, open-mindedness, and originality. For more information, visit moxyhotels.com.

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of properties under multiple brands across many countries. Marriott Bonvoy is the company’s travel program.