Receptionist/Administrator

Freelancingforgood; West Oxfordshire; On-site; GBP 26,000 - 30,000; Full time

Job summary

A UK charity is seeking a Receptionist/Administrator to provide key support in daily operations. The ideal candidate should have strong customer care skills, attention to detail, and a passion for the charity's mission. Responsibilities include handling calls, maintaining office supplies, and managing administrative tasks. This full-time role offers a salary between £26,000 and £30,000, depending on experience.

Qualifications

• Excellent attention to detail and the highest standards of customer care.
• Compassionate, respectful and approachable manner.
• Strong communication and organisational skills.
• High level of flexibility and ability to change priorities as required.

Responsibilities

• Serve as the first point of contact for the Charity.
• Handle inbound and outbound post and couriers.
• Maintain office supplies.
• Assist with accurate database entry and record-keeping.
• Organise vehicle maintenance and manage the vehicle booking system.

Skills

Attention to detail

Customer care

Communication skills

Organisational skills

Flexibility

Team ethic

Tools

Microsoft Office

Job description

SpecialEffect is looking for a Receptionist/Administrator to join their team.

Overview:

• Full-time position: fixed-term 12 months (3-month probation period)
• Language: English
• Location: SpecialEffect Office in Charlbury, Oxfordshire
• Salary: £26,000 – £30,000 per year, dependent on experience
• Applications closing: 24th September

Job Description

SpecialEffect is an award-winning UK charity that exists to help people with severe physical challenges to get more out of life by giving them access to video games and technology. Known as The Gamers’ Charity, the games industry and gaming communities are at the heart of both our work and those who make that work possible – our invaluable supporters.

The Receptionist/Administrator plays a key role in supporting the day-to-day operations of SpecialEffect by providing a welcoming and professional first point of contact for visitors, beneficiaries, donors, and staff. This dual role combines front-desk reception duties with responsibility for supporting the smooth and efficient operation of the office through a range of administrative tasks across the organisation.

Responsibilities

The successful candidate will join our busy Operations team providing key support to all areas of the Charity.

Responsibilities of this role include:

• Serving as the first point of contact for the Charity, answering and directing calls and enquiries and welcoming visitors, maintaining a professional and warm manner
• Handling inbound and outbound post and couriers
• Maintaining office supplies
• Assisting with accurate database entry and record-keeping
• Charity vehicle maintenance including organising MOTs and servicing, managing the vehicle booking system and ensuring vehicles are ready for use each day
• Supporting with duties relating to health and safety and fire safety
• Supporting various departments with administrative duties.

Role Requirements

To be successful in this role, you will need:

• Excellent attention to detail and the highest standards of customer care
• To have a compassionate, respectful and approachable manner
• Strong communication and organisational skills
• A high level of flexibility and ability to change priorities as required and use initiative
• To be passionate about the work and mission of SpecialEffect and a real team ethic in working across the Charity as a whole
• A working knowledge of Microsoft Office.

The full job description and person specification can be found here.

How to apply?

To apply, please email your CV and a cover letter telling us why you are the ideal candidate for this role to [e-mail].

As a disability confident employer please let us know if you need to make your application in a different format. To learn more about SpecialEffect, visit www.specialeffect.org.uk.

If you need further information or wish to discuss your suitability before applying, please get in touch at [e-mail].

SpecialEffect is committed to valuing diversity and inclusion through seeking to embrace and celebrate the unique differences employees offer. We have a zero tolerance towards any form of discrimination against any person on any grounds, including all candidates that apply to our vacancies. We welcome applications from all suitably qualified candidates regardless of their race, gender, disability, religion/belief, sexual orientation or age.

Please note: SpecialEffect may start interviewing applicants immediately and reserves the right to close this vacancy early should the right candidate be found, so we encourage anyone interested in the role to apply as soon as possible to be considered for shortlisting.