Receptionist/Administration Assistant - Glasgow Clinical Research Facility

NHS National Services Scotland; Scotland; On-site; GBP 20,000 - 30,000; Full time

Job summary

A healthcare organization is looking for an Administrator to support the Glasgow Clinical Research Facility. The role involves working with a multidisciplinary team, maintaining relationships with clinical staff and research sponsors, and requires strong organizational and communication skills. Candidates should have reception or administration experience and be willing to undergo training in Good Clinical Practice. This is a fixed-term position based in Scotland, with a Monday to Friday schedule.

Qualifications

• Experience in reception and administration is required.
• Proficient in keyboard skills and use of a PC.
• Ability to maintain effective communication both orally and in writing.

Responsibilities

• Work with the Glasgow Clinical Research Facility Administration Team.
• Maintain relationships with clinical research teams and other stakeholders.
• Manage and prioritize workload effectively under pressure.

Skills

Reception/administration experience

Excellent organisational skills

Good keyboard skills and PC proficiency

Excellent oral and written communication skills

Ability to work under pressure

Ability to work as part of a team

Education

Secretarial or administration qualifications

Job description

Position Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Shift pattern: Monday – Friday, 09:00 – 17:00.

Duration: Fixed-term post for 2 years.

The Glasgow Clinical Research Facility (GCRF) incorporates Clinical Research Facilities at numerous hospitals. GCRF is committed to supporting research projects across NHS GG&C.

The GCRF staff comprise a multidisciplinary team providing comprehensive clinical research support to investigators from study start-up to archiving. The core disciplines within the team are:

• Clinical (Research Nurses/Medical)
• Project Management
• Education, Training and Quality
• Clerical and Administration

Responsibilities

You will be expected to work as part of the Glasgow Clinical Research Facility Administration Team and maintain good working relationships with:

• Clinical Research Team (medical, nursing, allied health)
• Technical Staff
• Research Sponsors
• NHS Research & Innovation Department
• Research Ethics Department
• Participants/Relatives/Carers

Qualifications

Required:

• Reception/administration experience
• Good keyboard skills and PC proficiency
• Excellent oral and written communication skills
• Excellent organisational skills and ability to prioritise workload
• Ability to work under pressure and to deadlines
• Ability to work independently and use own initiative
• Ability to work as part of a team
• Willingness to undergo training in Good Clinical Practice (GCP) and acquire skills such as data protection, health and safety

Desirable:

• Knowledge of health records
• Secretarial or administration qualifications or equivalent experience

Contact

Informal contact: Edward Brockett, Administration Manager – 0141 232 7600, [e-mail]

Recruitment Service: information for candidates.

Equal Opportunity

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion and are proud of our diverse workforce.

By signing the Armed Forces Covenant, NHSGGC pledged to be a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of AI or automated tools is strongly discouraged. By submitting your application you confirm that all answers are your own work and have not been altered by AI or similar technologies. Failure to comply may result in withdrawal.

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