Receptionist / Admin Assistant

Washwood Heath MAT; Highgate; On-site; GBP 20,000 - 25,000; Full time

Job summary

An educational institution in Highgate is seeking a dedicated receptionist to join its administration team. The successful candidate will provide effective reception support, showcasing excellent IT and communication skills in dealing with staff, students, and external agencies. This role offers a collaborative culture and various professional growth opportunities, along with a comprehensive benefits package, including a pension scheme and employee rewards.

Benefits

Professional development opportunities

Employee Assistance Programme

Generous pension scheme

Comprehensive employee rewards package

Qualifications

• Experience working in a front-of-house setting, ideally in an academic environment.
• Ability to provide evidence of skills and knowledge to become a receptionist.
• Fluency in spoken English is essential.

Responsibilities

• Support the Administration team as a Receptionist / Admin Assistant.
• Work under the direct supervision of the Senior Office/Cover Manager.
• Deal effectively with staff, students, parents, and external agencies.

Skills

Excellent IT skills

Organisational skills

Excellent communication

Multitasking

Tools

Microsoft Office

Job description

About the Role

Saltley Academy is seeking to appoint a suitably qualified, hard‑working and enthusiastic receptionist to support the work of the Administration team by being a professional, effective and efficient Receptionist / Admin Assistant. You will work under the direct supervision of the Senior Office/Cover Manager to provide excellent support in Reception.

Responsibilities and Qualifications

You should have excellent IT skills, be well organised, have a professional approach to work and be able to prioritise workloads to meet critical deadlines. Excellent communication skills – both oral and written – are essential to deal with staff, students, parents and external agencies. An ability to multitask is essential. The successful candidate will have experience of working within a front‑of‑house setting, ideally in an academic environment, experience of Microsoft Office and should be able to provide evidence of the skills, knowledge and understanding to become a Receptionist at our Academy. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent spoken English is an essential requirement for this role.

Benefits

• A collaborative and inclusive culture, where team members will upskill you and give you regular opportunities to learn from each other in a safe and collaborative environment.
• An opportunity to undertake structured CPD via access to the National College online CPD platform and/or apprenticeships such as [the CIPD or Coaching via our Apprenticeship Levy‑amend examples based on roles].
• Access to Career Pathways and Pledge to help you plan for and make your goals a reality via our Professional Growth and Performance process.
• A wellbeing culture, with paid and unpaid time off to support life events via our Life Leave Policy, access to a Wellbeing Champion and the opportunity to participate in our annual staff wellbeing survey with Edurio.
• Access to 24/7 Employee Assistance Programme (EAP), which includes confidential counselling, access to wellbeing advice and a lifestyle app called "My Possible Self".
• Access to a suite of supportive policies, such as Life Leave, Wellbeing, Career Break and Family Friendly.
• Access to a generous pension scheme known as the Local Government Pension Scheme (LGPS).
• Access to a comprehensive employee rewards package including Long Service Awards, Employee Referral Scheme, Cycle to Work Scheme and contribution to glasses and eye‑sight tests for eligible display‑screen users.
• Opportunity to be part of key Trust‑wide collaborative groups such as the Equality, Diversity and Inclusion (EDI working group) and Wellbeing working groups, including menopause support and neurodiversity support.
• Excludes an additional 2‑week paid compulsory closure at Christmas, for which additional days’ leave are gained.

Additional Information

On‑site parking at all schools.