Receptionist

BaxterStorey; Salisbury; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading hospitality provider in Salisbury is seeking a Receptionist (Guest Services Host) to be the first point of contact for office management and reception. The ideal candidate will possess exceptional customer service skills and strong organizational abilities. This full-time role includes a competitive salary of £25,956 and offers excellent benefits including a generous holiday allowance and a pension scheme.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Proven track record in delivering outstanding customer service.
• Experience with office management duties is highly beneficial.
• Friendly and positive attitude with a passion for service.

Responsibilities

• First point of contact for office management and reception queries.
• Provide exceptional customer service to all guests.
• Work closely with staff and service partners.

Skills

Customer service experience

Strong organizational skills

Effective communication skills

Proactivity

Job description

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico are searching for a Receptionist (Guest Services Host) to join our team based in the Salisbury offices of a financial services company!

The successful candidate will be the first point of contact for all queries related to office management and front of house reception. They will work closely with the firm’s staff, as well as other service partners to provide the best possible level of customer service to all.

Conveying an attitude where no request is too big and no detail is too small, the successful Receptionist will provide a friendly, larger than life welcome, whilst remaining security conscious. They will also know the difference between being discreet and going the extra mile to anticipate the needs of their guests.

Hours: 40 hours per week, shifts from 8am-5pm Mon-Fri.

Salary: £25,956

Qualifications

We are looking for a friendly and positive person with a passion for service and attention to detail. They must be willing to go above and beyond to create exceptional experiences for our clients, as well as possessing strong organisational, communication skills and demonstrating a keen level of pro‑activity with a range of tasks.

The ideal candidate must have a proven track record in delivering outstanding customer service.

Experience of office management duties are highly beneficial.

Additional Information

What’s in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.