Receptionist

Total Facilities Recruitment Limited; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking a receptionist in Reading to join their front of house team. Responsibilities include welcoming visitors, handling calls and emails, and managing reception area. Ideal candidates will have strong customer service skills, a professional appearance, and experience in a customer-facing role. This position offers a pay range of £14 to £16 per hour.

Qualifications

• Previous experience in customer-facing roles such as hotels, corporate settings, or events.
• Must have excellent communication skills to interact with high-profile clients.
• Candidates should be well-presented with appropriate attire.

Responsibilities

• Welcome and assist visitors, ensuring a high level of service.
• Respond to emails and calls promptly.
• Manage reception and helpdesk inquiries.
• Sign in visitors and provide directions.
• Maintain cleanliness of front-of-house area.

Skills

Customer service

Communication skills

Presentation

Job description

We are currently looking for a receptionist to work on our clients site within Reading working in the front of house team ensuring all tenants and visitors receive a 5* service.

The position is working in the front of house team on the ground floor ensuring incoming visitors are seen to and assisted accordingly, emails and phone calls are answered and dealt with and dealing with any additional queries from visitors. There is also administrative duties involved.

Role

Receptionist

Reading

£14ph - £16ph

Responsibilities

• Ensure a five* service is delivered by welcoming visitors and directing them accordingly
• Ensure all calls and emails are answered promptly and accordingly
• Manage the reception and helpdesk inbox
• Deal with any queries from occupiers or workers
• Signing in visitors and helping with directions
• Report any relevant information and issues to Front of House Manager and designated Facilities Management team
• Ensuring the front of house area is immaculately presented - replenish stock in kitchens and ensure areas are tidy

Experience / Qualifications

• We are looking for candidates with customer facing experience in:
• Hotels
• Corporate
• Airlines
• Marketing/Event

Profile

• Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times
• Friendly, professional, bubbly personality
• Always be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male)).
• Fantastic communication skills as you will be dealing with high profile clients.

DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED