Receptionist

Athena Care Homes; March; On-site; GBP 10,000 - 40,000; Part time

Job summary

A family-run care organization located in March is seeking a Receptionist to be the first point of contact for all inquiries. In this role, you'll ensure a friendly and professional reception environment, manage phone calls, and assist with a variety of administrative tasks. Essential qualifications include prior reception experience and excellent communication skills. This part-time position offers £12.21 per hour with a 25-hour weekly rota.

Benefits

28 days of holiday per year

Free Blue Light Card

Refer a friend scheme

Qualifications

• Experience working within a receptionist position is essential.
• Working within a care home environment is highly advantageous.
• Good working knowledge of Microsoft Office applications.

Responsibilities

• Answer incoming telephone calls and handle enquiries professionally.
• Assist with various administrative tasks including emails and documentation.
• Ensure residents receive their post and manage outgoing mail.

Skills

Excellent communication skills

Microsoft Office proficiency

Customer service experience

Job description

Overview

As a Receptionist at Aria Court Care Home, you will be the first point of contact for all enquiries, face to face or via the telephone to the Home.

About Aria Court Care Home

After a recent refurbishment, Aria Court is now a sparkling 92‑bedroom care home with state‑of‑the‑art equipment and facilities. Located in a quiet residential nook in March, Cambridgeshire, our home boasts a cinema, hair salon, multiple dining rooms. Beautiful gardens provide a bounty of home‑grown fruit and veg.

The kitchen team at Aria Court are award‑winning and have even created their own cookbook full of their best recipes. As one of the leading residential care homes in March, Cambridgeshire, Aria Court offers nothing less than the best care for your loved one in a safe and comfortable environment.

About the role

Reporting to the Home Admin Manager, the Receptionist will ensure that the overall presentation of the reception provides a friendly, welcoming and professional image of the home so that all visitors to the home feel welcomed.

Salary

£12.21 per hour.

Shift Pattern

25 hours per week, worked on a rota basis from Monday to Sunday.

Home Location

Coronation Close, March, England, PE15 9PP.

Key Duties & Responsibilities

• Answering incoming telephone calls and ensuring that all enquiries are dealt with in a timely and professional manner.
• Assisting with a variety of administrative tasks including responding to emails, copying, faxing and taking notes.
• Ensure that residents receive their post and prepare all outgoing post on a daily basis.
• Any additional duties as assigned by the Home Admin Manager.

Training, Skills & Experience Required

• Experience working within a receptionist position is essential.
• Working within a care home environment is highly advantageous.
• Excellent written, non‑verbal and verbal communication skills.
• Good working knowledge of and competence in Microsoft Office applications and Windows‑based operating environments – Word, Outlook, Excel, PowerPoint, Explorer.

What we can offer

• Fully comprehensive induction.
• Competitive salary, plus enhancements on bank holidays.
• 28 days of holiday per year.
• Free Blue Light Card & access to the Blue Light discount platform.
• Refer a friend scheme.

About Athena

Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

We want to be the first choice for high quality residential, nursing and dementia care, leaving a positive legacy within our communities. Our care homes are managed by amazing and passionate people, including strong leadership by our home managers with dedicated care, clinical, hospitality and activities teams to provide exceptional care and experience, achieving brilliant outcomes for people in our care.

We hold our values close to our hearts and ensure that team members throughout each of our residential and nursing homes understand them and what importance they hold. We approach everything we do with thought, and we deliver with passion.