Receptionist

Northern Gas Networks; Leeds; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading gas transportation company in Leeds is seeking a part-time Front of House Receptionist. This role involves welcoming visitors, managing reception tasks, and supporting facilities operations. Ideal candidates should have a strong customer service background, excellent IT skills, and a positive attitude. You will work approximately 20 hours weekly in a dynamic environment.

Benefits

Up to 5% bonus

25 days annual leave

Flexible benefits and discounts

Generous pension scheme

Qualifications

• Previous experience in a customer-facing role is required.
• Flexible attitude and ability to adapt to changing needs.
• Positive 'can-do' attitude and professional appearance.

Responsibilities

• Deliver a warm and professional welcome to visitors.
• Oversee reception operations including calls and bookings.
• Assist in coordinating events and VIP visits.

Skills

Friendly and approachable

Strong IT skills

Organised and proactive

Good communication

Education

A Level 3 qualification or equivalent experience

Tools

Microsoft Office

Teams

Outlook

Job description

Overview

Salary from £27,371 (pro-rata)
Up to 5% bonus
Job-Share, Permanent Role
Based at our offices Thorpe Park, Leeds

Are you the kind of person who makes everyone feel at ease the moment they walk through the door? We are looking for a Front of House Receptionist to join our team on a job-share basis. This is a varied role where no two days are alike. One moment you will be welcoming visitors and managing the busy reception area, the next you will be supporting behind the scenes with facilities tasks, coordinating deliveries, arranging supplies, or helping with events. If you enjoy being at the centre of activity, where organisation and great communication really make a difference, this could be the perfect opportunity for you.

This is a part-time, job-share position of approximately 20 hours per week, worked flexibly between 10:00am and 6:30pm, Monday to Friday.

Responsibilities

• Deliver a warm and professional welcome to colleagues, contractors and visitors, ensuring every interaction reflects our values and creates a positive first impression
• Oversee day-to-day reception operations, including managing calls, visitor passes, meeting room bookings, and deliveries, while keeping the reception area and shared spaces looking presentable and professional
• Provide essential facility support by raising and tracking maintenance requests, ordering and managing office supplies, and liaising with external suppliers
• Support business operations with administration, including data entry, mailbox monitoring, meal management, and assisting teams with ad hoc administrative needs where required
• Assist in coordinating events and VIP visits, arranging refreshments, setting up meeting rooms, and ensuring everything runs smoothly to a high standard
• Work flexibly as part of a small team, covering alternative holidays, adapting to shifting priorities, and collaborating closely with colleagues to keep the workplace running seamlessly

What We Are Looking For

• Someone friendly, approachable and flexible; a natural communicator who can adapt to changing needs
• Previous experience in a customer-facing role (corporate reception, hospitality, concierge or similar)
• Strong IT skills (Microsoft Office, Teams, Outlook)
• Organised, proactive, and able to juggle tasks with ease
• Smart, professional appearance and a positive “can-do” attitude
• A Level 3 qualification (desirable) or equivalent experience

Apply today and bring your personality, professionalism and organisational skills to our front desk.

What We Offer You

• Salary from £27,371 (pro-rata) per annum
• Up to 5% bonus per annum
• 25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period)
• SSP for the first 2 calendar days then occupational sick pay
• A generous stakeholder 5/10 pension scheme
• Flexible benefits and salary sacrifice options; discounts on UK attractions, gym membership, restaurant discounts, experience days, and more
• An array of family-friendly policies such as 6 weeks paternity leave (for eligible employees) and 6 months\' full pay for maternity leave (for eligible employees), as well as shared parental leave and additional benefits

About Northern Gas Networks

We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire. That’s around 6.7 million individual customers. We don’t generate or sell the gas, but we transport it to homes and businesses in our region through a vast network of underground pipes. We own and maintain more than 37,000km of gas pipes. We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria.

Values and Inclusion

Our Values are at the heart of what we do. We are Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and we are Happy. Our Equality, Diversity and Inclusion culture is embedded in everything we do. We will be delighted to hear from a diverse range of applicants and we are proud to support the Armed Forces Covenant, as well as being members of WISE. We are committed to delivering our Opportunity Action Plan and to the Social Mobility Pledge.

Next Steps

Please apply by clicking 'apply' and uploading your CV. Ensure your transferable experience and skills are included. If the advert has closed, we will contact you within one week regarding progression. Interviews are planned for the end of October. If you require adjustments to support you through the recruitment process, please contact the Recruitment Team at [e-mail].