Receptionist

Roka - Canary Wharf; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A contemporary Japanese restaurant in Greater London seeks an enthusiastic Receptionist to join the vibrant team. This key role involves creating a warm, memorable welcome for guests while ensuring exceptional hospitality standards. Candidates should have a passion for Japanese cuisine, experience in a premium restaurant, and a collaborative spirit. The position offers world-class training, global opportunities, and exclusive dining discounts across the group's brands.

Benefits

World-Class training

Global opportunities

Family meals

Rewards & Recognition

Dining discount

Qualifications

• Proven experience as a Receptionist in a premium, high-volume restaurant environment.
• Ability to create memorable moments for every guest.
• Thrives in a fast-paced environment while upholding high standards.

Responsibilities

• Ensure every guest enjoys a warm, memorable welcome.
• Inspire your team to deliver outstanding service.
• Support front-of-house operations as a key team member.

Skills

Love for hospitality

Experience in premium restaurants

Collaborative spirit

Customer-focused approach

Job description

Receptionist - ROKA Canary Wharf

ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining.

About the Role

We are seeking an enthusiastic Receptionist to join our vibrant team at ROKA Canary Wharf. As a key member of our front‑of‑house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive.

Our Receptionists are dedicated, hands‑on, and thrive in a fast‑paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us.

What we’re looking for

• A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences
• Proven experience as a Receptionist in a premium, high‑volume restaurant environment
• A collaborative spirit, thriving as part of a large and dynamic team
• A warm, customer‑focused approach, with the ability to create memorable moments for every guest

Benefits

• World‑Class training, designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Meals, are shared daily
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!

Our Commitment to Inclusivity

At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you.

Working at ROKA offers more than just a job – it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence.

It’s a place where passion meets opportunity, and where every team member is valued for their contribution.